Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisha Khanna

Summary

Detail-oriented administrative professional with experience in customer service, data entry, and office management. Hardworking team player with expertise in completing various tasks and offering staff support.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Uptown Drugs Pharmacy
01.2024 - 02.2024
  • Coordinated and managed pharmacy operations including inventory management
  • Welcomed and directed visitors in a friendly and professional manner, addressed inquiries and resolved issues
  • Ensured accurate record-keeping with diligent data entry and database management using Kroll, scheduled appointments.
  • Answered multi-line phone system, routing calls, delivering messages to staff.

Customer Service Representative

Urban Fare
09.2022 - 12.2023
  • Guided and assisted customers with their queries, registered and managed transactions in credit and cash with customers
  • Scanned goods and collected payment confirming pricing was accurate efficiently through Lightspeed POS.
  • Handled customer inquiries and suggestions courteously and professionally.

Health Associate

Tripathi Hospital
08.2020 - 06.2022
  • Ensured that all departments comply with existing healthcare laws and regulations.
  • Streamlined health records management, ensuring accurate and timely documentation of patient data.
  • Assisted in streamlining administrative tasks such as billing, insurance verification, and appointment scheduling to improve overall office productivity.

Dentist

Subharti Dental College and Hospital
04.2019 - 03.2020
  • Provided quality treatment with regular checkups, scheduling, and educating patients on proper oral hygiene habits
  • Maintained detailed records of medical stock and checked for damaged dental goods to ensure patient safety
  • Led and managed dental services camps aimed at providing healthcare facilities to underprivileged people.

Education

Master's in Administrative Science (MAS) Global Health and Human Services Administration -

Fairleigh Dickinson University
Vancouver, BC
05.2024

Bachelor of Dental Surgery: Dental Surgery -

Swami Vivekanand Subharti University
India
04.2019

Skills

  • Proficiency in MS Office
  • Administration and Organization
  • Complex Problem-Solving
  • Data Entry
  • Records Management

Timeline

Administrative Assistant

Uptown Drugs Pharmacy
01.2024 - 02.2024

Customer Service Representative

Urban Fare
09.2022 - 12.2023

Health Associate

Tripathi Hospital
08.2020 - 06.2022

Dentist

Subharti Dental College and Hospital
04.2019 - 03.2020

Master's in Administrative Science (MAS) Global Health and Human Services Administration -

Fairleigh Dickinson University

Bachelor of Dental Surgery: Dental Surgery -

Swami Vivekanand Subharti University

Similar Profiles

CREATE PROFILE
Alisha Khanna