Alisha De La Rosa
La Puente
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Developed skills in fast-paced retail environments, ready to transition into new field.
Overview
4
4
years of professional experience
Work History
Pharmacy Clerk
CVS Pharmacy
08.2025 - Current
- Greet and assist customers at the pharmacy counter.
- Answer basic customer questions or direct them to the pharmacist for medical inquiries.
- Assist with prescription drop-off and pick-up procedures.
- Handle transactions, including cash, credit, and insurance payments.
- Enter customer and prescription information into the pharmacy system
- Maintain confidentiality of patient records in compliance with HIPAA regulations.
- Keep the pharmacy area clean, organized, and safe.
- Work closely with pharmacists and pharmacy technicians to ensure efficient workflow.
Task Associate
Ulta
06.2025 - Current
- Received, unloaded, and processed weekly truck shipments to replenish sales floor and stockroom inventory efficiently.
- Stock shelves & displays with new products.
- Follow planograms & visual merchandising guidelines
- Assist with store setup, resets, and floor moves.
- Maintain organization in the stockroom and back of house.
- Support price changes, markdowns, and product recalls.
- Help with inventory counts and cycle counts.
- Accurately scan and label products.
- Ensure products are in the correct locations and properly signed.
Beauty Advisor
Sally Beauty
11.2024 - 09.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Informed customers of current promotions and events
Sales Associate
Kohl's
10.2021 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Administration of Justice
Rio Hondo College
12-2025
High School Diploma -
La Puente High School
05-2022
Skills
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility & adaptability
- Merchandise restocking
- Inventory control
- POS system operation
- Time management
- Supporting pharmacy operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Clerk
CVS Pharmacy
08.2025 - Current
Task Associate
Ulta
06.2025 - Current
Beauty Advisor
Sally Beauty
11.2024 - 09.2025
Sales Associate
Kohl's
10.2021 - 01.2025
High School Diploma -
La Puente High School
No Degree - Administration of Justice
Rio Hondo College