Ali Christmas
Sarnia,ON
Summary
Proven leader with a track record of enhancing operational efficiency at TJX Canada. Skilled in problem-solving and communication, adept at supervising teams and streamlining procedures and extremely passionate about health and safety. Demonstrated ability in computer skills and attention to detail, significantly improving customer satisfaction and loyalty. Expert in recruiting and training, ensuring high levels of teamwork and collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
TJX Cnada
09.2012 - 04.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities..
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Manager of the JHSC, lead monthly meetings and inspections, trained associates at orientations and ensured all associate files and training were up to date.
- Responsible for handling all associate and customer injury reports as well as submitting WSIB claims
- Provided weekly work schedules to 80-110 employees to accommodate business demands and vacation request as well as tracked daily associate timecards and submitted bi-weekly payroll.
- Completed monthly supply orders for all office and store supplies
- Responsible for recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels as well as setting up their training schedules and creating /maintaining associate files
Visual Merchansider/Retail Keyholder
Tonis Cute Kids Clothing Store
06.2008 - 09.2012
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Opened and closed store at proper times for reliable services.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Created visual displays throughout the store
In Store Merchandiser/Key Holder
Le Chateau
04.2007 - 10.2007
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Managed store personnel by delegating tasks and supervising daily operations.
- Opened and closed the store
- Set up creative displays throughout the store
Education
No Degree - Fashion Management
Seneca College of Applied Arts And Technology
North York, ON2008
High School Diploma -
L.C.C.V.I
Petrolia06.2005
Skills
Problem-Solving
Attention to Detail
Excellent Communication
Computer Skills
Extremely organized
Time Management
Teamwork and Collaboration
Certification
JHSC certification
Timeline
Assistant Store Manager
TJX Cnada
09.2012 - 04.2024
Visual Merchansider/Retail Keyholder
Tonis Cute Kids Clothing Store
06.2008 - 09.2012
In Store Merchandiser/Key Holder
Le Chateau
04.2007 - 10.2007
No Degree - Fashion Management
Seneca College of Applied Arts And Technology
High School Diploma -
L.C.C.V.I
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