Alisha Brown
Temecula
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server/Hostess
Cathay Entertainment
City of Industry
04.2018 - 01.2020
- Took guest orders
- Answered questions about the menu, product pair and upsell.
- Communicated orders to bar staff and floor associates.
- Bussed tables and cleaned tables.
- Trained new servers on restaurant policies, procedures, and service standards.
Winner's Circle
Dave & Buster's
Arcadia
09.2015 - 03.2018
- Maintained retail store presentation by overseeing merchandise replenishment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier/Sales Associate
The Home Depot
El Monte
08.2013 - 04.2016
- Welcomed guests and assisted guests with product inquiries and store navigation.
- Tagged and displayed merchandise.
- Covered coworker's breaks and lunches.
- Stayed up to date on all company products and services to support sale objectives.
- Maintained accurate cash drawer and balanced registers daily.
Education
Associates - Liberal Arts and Sciences, Certification in Administration of Justice
Chaey College
Rancho Cucamonga, CASkills
- Cool under pressure
- High energy and stamina
- Customer service and rapport
- Detail oriented
- Training and onboarding
- Time management
Awards
- Employee of the month
- Dean's List
- Honor roll
Timeline
Server/Hostess
Cathay Entertainment
04.2018 - 01.2020
Winner's Circle
Dave & Buster's
09.2015 - 03.2018
Cashier/Sales Associate
The Home Depot
08.2013 - 04.2016
Associates - Liberal Arts and Sciences, Certification in Administration of Justice
Chaey College