Alisha Bindra
Milton,ON
Summary
Knowledgeable Area Manager, with proven track record of optimizing operational processes and driving team performance. Successfully led and coordinated multi-site operations, ensuring high standards and efficiency. Demonstrated expertise in strategic planning and team leadership, fostering collaborative and results-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Manager of Operations
Soul Foods Group.ca
Cambridge, ON
08.2024 - Current
- Streamlined operational processes to enhance efficiency across multiple locations.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company KPI's.
- Analyze sales trends and implement regional strategies to drive revenue and reduce operational costs.
- Mentor and support store and assistant managers through regular performance reviews and leadership development.
- Conduct audits, ensure adherence to health and safety regulations, and address performance gaps.
- Manage regional inventory levels and supplier relationships to maintain optimal stock availability.
- Developed and implemented process improvements that streamlined workflows and reduced operational bottlenecks.
Restaurant General Manager
Soul Foods Group.ca
Bradford, ON
12.2022 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Developed and implemented training strategies for new hires to optimize team effectiveness.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Assistant Store Manager
Soul Foods Group.ca
Windsor, ON
08.2021 - 11.2022
- Led team training sessions to enhance product knowledge and customer service skills.
- Monitored staff performance, providing feedback to support professional development and growth.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales reports to identify trends and inform purchasing decisions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
No Degree - Diploma in Event Management
St. Clair College of Applied Arts And Technology
Windsor03-2021
No Degree - Human Resource Management
St. Clair College of Applied Arts And Technology
Windsor03-2020
Masters in Commerce - Accounting And Management
GNDU College
Punjab, India03-2019
Skills
- Time management
- Operational efficiency
- Logistics management
- Workforce planning
- Excellent interpersonal skills
- Strategic planning
- Inventory monitoring
- Sales support
Accomplishments
- Supervised team of 150 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved BOB no.1 through effectively helping Team.
Certification
- Food Handler Certificate, Safe Check.
Timeline
Area Manager of Operations
Soul Foods Group.ca
08.2024 - Current
Restaurant General Manager
Soul Foods Group.ca
12.2022 - 07.2024
Assistant Store Manager
Soul Foods Group.ca
08.2021 - 11.2022
No Degree - Diploma in Event Management
St. Clair College of Applied Arts And Technology
No Degree - Human Resource Management
St. Clair College of Applied Arts And Technology
Masters in Commerce - Accounting And Management
GNDU College