Summary
Overview
Work History
Education
Skills
references
Timeline
Hi, I’m

ALISHA BANWAIT

Brampton,ON

Summary

Detail-oriented and highly motivated individual seeking an entry-level administrative or clerical position. Possesses solid organizational and time-management skills gained through academic coursework and internships. Proficient in office software and eager to learn and grow within a professional setting. Known for strong attention to detail, reliability, and a positive attitude. Ready to contribute to the success of a team and bring a fresh perspective to administrative tasks.

Overview

10
years of professional experience

Work History

Alstom

Customer Service Ambassador
11.2021 - Current

Job overview

  • Follow written instructions and operate the train doors safely, ensuring personal and passenger wellbeing
  • Attend to, communicate, and resolve onboard equipment malfunctions
  • Attend to difficult situations as a first responder, including medical emergencies, disturbances, onboard incidents, and crowd management.
  • Contributed to team success by consistently exceeding performance metrics and maintaining high-quality service standards.

GardaWorld Screening Inc

Pre-Board Screening Officer
04.2016 - 02.2022

Job overview

  • Screen the travelling public and their belongings
  • Ensure non-permitted items do not enter the secure area
  • Control access to restricted areas
  • Respond to alarms and report any events, illegal acts or violations

Air Transat

Flight Attendant
04.2019 - 11.2019

Job overview

  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.

Boston Pizza

Server/Restaurant Hostess
08.2013 - 01.2016

Job overview

  • Provide the perfect service experience for restaurant patrons
  • Ensure the guest feels important and welcome in the restaurant
  • Present menu, answer questions, and make menu recommendations
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

SHERIDAN COLLEGE

Diploma from Police Foundations
04.2018

HOLY CROSS CATHOLIC ACADEMY
Woodbridge, ON

High School Diploma
06.2014

University Overview

  • Honour Roll, 2014

Skills

  • Clerical Support
  • Administrative Support
  • Office Administration
  • Customer Service
  • Following Instructions
  • Positive Attitude

references

  • David Reid, (647) 719-0585, Screening Point Manager, GardaWorld Screening Inc
  • Tara Matthie, (437) 229-0086, Customer Service Supervisor, Alstom

Timeline

Customer Service Ambassador

Alstom
11.2021 - Current

Flight Attendant

Air Transat
04.2019 - 11.2019

Pre-Board Screening Officer

GardaWorld Screening Inc
04.2016 - 02.2022

Server/Restaurant Hostess

Boston Pizza
08.2013 - 01.2016

SHERIDAN COLLEGE

Diploma from Police Foundations

HOLY CROSS CATHOLIC ACADEMY

High School Diploma

Similar Profiles

CREATE PROFILE
ALISHA BANWAIT