Alisha Arora

Supporting property managers with their portfolios, ensuring effective management and coordination of various tasks and projects.

• Enhancing communication and relationships with stakeholders, including tenants, property owners, and vendors, to improve overall engagement and satisfaction.
• Implementing strategies and processes that increased operational efficiency by 40%, streamlining workflows, and optimizing property management practices.
• Achieving a100% satisfaction rate from managers by providing exceptional support and addressing their needs effectively.
• Drafting meeting agendas and minutes, and distributing them in a timely manner to ensure clear communication and follow-up on action items.
• Compiling and reviewing financial budgets, invoices, and bank receipts to avoid discrepancies and improve financial procedures. Handling payment inquiries, tracking payment records, and providing solutions, achieving a 90% satisfaction rate.

Tools - Zoho CRM, Yardi, Powerpoint, ChatGPT, MS Word

• Oversaw and managed social media accounts, including LinkedIn and Instagram, to enhance brand visibility and engagement.
• Developed and produced visually compelling content using tools such as Canva and Capcut, ensuring alignment with industry trends and brand standards.
• Monitored and analyzed social media metrics to assess campaign effectiveness. Achieved 67% increase in LinkedIn post impressions, 2800% growth in follower count, 58% rise in search appearances, and 2100% increase in engagement.
• Prepared and delivered detailed reports on social media performance, including metrics on reach, impressions, engagement, and follower growth, with actionable recommendations for ongoing improvement.

Tools - Canva, Capcut, Google Analytics, ChatGpt

• Oversaw and guided team performance, implementing strategies to boost efficiency and ensure alignment with productivity targets. Achieved a 15% increase in operational efficiency through effective supervision and support.
• Developed and executed targeted sales strategies to drive revenue growth. Successfully increased quarterly sales by 10% by identifying and capitalizing on market opportunities.
• Ensured high levels of customer satisfaction by delivering exceptional service and addressing any issues or concerns promptly. Fostered a positive shopping experience to enhance customer loyalty.
• Assisted in managing inventory levels, including stock replenishment and visual merchandising, to optimize product availability and presentation.
• Worked closely with the sales and marketing departments to develop and launch successful sales campaigns, significantly boosting brand visibility and driving increased customer engagement.

• Assist in developing and designing engaging social media content, including text, images, and videos, tailored to various platforms such as Facebook, Instagram, Twitter, and LinkedIn.
• Conduct research on industry trends, competitor activities, and audience preferences to inform content creation and strategy development.
• Provide general administrative support to social media and marketing teams, including organizing files, coordinating meetings, and assisting with other tasks as needed.
• Analyzed and reported Key Performance Indicators (KPIs) providing actionable insights for continuous improvements.