Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
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Alisha Alisha

Summary

Driven professional with proven expertise in packaging and labeling, and a strong ability to handle customer inquiries with empathy and professionalism. At Indigo, excelled in a fast-paced environment, enhancing inventory accuracy and customer satisfaction. Demonstrates exceptional teamwork and problem-solving skills, contributing to increased loyalty and repeat business.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Indigo
07.2023 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Customer Service Representative

D-Mart Shopping Centre
03.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Arts - Business Analysis

Guru Nanak College
Punjab, India
04.2019

Skills

  • Packaging and Labeling
  • Lifting and sorting
  • Labeling and boxing
  • Order Picking

Languages

English
Professional Working

Certification

  • Certified Warehouse associate, indigo - 10 months

Timeline

Warehouse Associate

Indigo
07.2023 - 03.2024

Customer Service Representative

D-Mart Shopping Centre
03.2022 - 01.2023

Bachelor of Arts - Business Analysis

Guru Nanak College
Alisha Alisha