Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALISHA ALISHA

Dollard-Des Ormeaux,QC

Summary

Versatile aspirant with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.

Overview

1
1
year of professional experience

Work History

Assistant Head Cashier

EUROMARCHE
10.2022 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Trained new cashier team members in customer service and money handling processes.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Customer Service Representative

Jio Services
06.2022 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Diploma - Digital Marketing

CANADA COLLEGE
Montreal, QC
09.2023

Bachelor of Technology - Computer Science

GNDU
INDIA
07.2023

Skills

  • Customer Service
  • Relationship Building
  • Problem-Solving
  • Data Entry
  • Documentation
  • MS office

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Assistant Head Cashier

EUROMARCHE
10.2022 - Current

Customer Service Representative

Jio Services
06.2022 - 08.2022

Diploma - Digital Marketing

CANADA COLLEGE

Bachelor of Technology - Computer Science

GNDU

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ALISHA ALISHA