Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Languages
learn something new
Generic

ALISHA

Caller
Surrey,BC

Timeline

Bachelor of Education - Education

Trinity Western University
01.2025 - Current

Customer Service Representative

BoutiqueHomes
03.2021 - 03.2023

Work History

Customer Service Representative

BoutiqueHomes
03.2021 - 03.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Overview

2
2
years of professional experience

Education

Bachelor of Education - Education

Trinity Western University
Langley
01.2025 - Current

Skills

Customer service

Active listening

Critical thinking

Data entry

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

4-day work weekCareer advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionCompany Culture

Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Punjabi
Intermediate (B1)

learn something new

learning french classes and excellent cook

ALISHA Caller