ALISHA

• Answering phones, managing email correspondence, and handling general inquiries.
• Ordering and maintaining office supplies and equipment.
• Maintaining accurate and well-organized financial records and filing systems.
• Effectively communicating with colleagues, vendors, and clients.
• Maintaining customer files, financial records, and other important documents.

• Replacing damaged or faulty parts with new ones.
• Assisting customers with backing up data and recovering lost information.
• Identifying and pinpointing the source of hardware or software problems in mobile devices.
• Ensuring all repairs meet quality standards and that repaired devices function as expected.
• Maintaining and organizing stock of parts and accessories.

Part-time

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained a clean and safe shopping environment for customers through monitoring of store conditions.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.

• Print and organize incoming invoices via email and mail.
• Match invoices to packing slips.
• Receiving, opening, and logging invoices from vendors.
• Enter the invoices for payment on a timely basis.
• Process invoices in AS/400 software.
• Maintain filing for both unpaid and paid invoices according to the payment runs.
• Writing credit application forms for vendors and keeping records of them.
• Answering calls, taking messages, and directing clients to the appropriate departments.
• Communicate with the vendors regarding any discrepancies between the products' prices.

• Diagnose and repair hardware issues on mobile devices.
• Addressing customer complaints or concerns in a timely and professional manner.
• Thoroughly testing repaired devices to confirm all functions work correctly.
• Replacing damaged screens, batteries, charging ports, and other components.
• Performing routine maintenance on devices to ensure optimal performance.