Alisha
ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Cashier
Decathlon
02.2023 - 05.2023
- Assisted 50+ clients with checkout, answering and understanding questions
- Collaborated with 8 other cashiers, offering assistance to others teammates during busy times
- Managed inventory and directed support staff to assist customers
- Greeted customers to the stores, following through on requests and orders
Customer Service Representative
Lifetime Group INC
06.2022 - 12.2022
- Collaborate with cross-functional teams to ensure timely resolution of customer issues, resulted increase sales by 7%.
- Organizing deliveries & maintaining the files for sales receipt
- Answering phone calls for customer enquiries
- Handling emails on behalf of the sale manager Scheduling appointments for clients
- Taking care of the duties at the front desk
- Assist in training new customer service representatives and sharing best practices.
Education
Business Management Human Resources
Lambton College
ON09.2023
Bachelor of commerce -
Apeejay College of Fine Art Course
INDIA07.2019
Skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Strong problem-solving and conflict resolution abilities
- Ability to adapt to different customer needs and preferences
- Time management and organizational skills
- Multitasking and attention to detail
- Report Preparation
- Financial Records Analysis
- Sales and Marketing
- Presentations and Demonstrations
- Item Fittings
References
Glady available on request
Timeline
Cashier
Decathlon
02.2023 - 05.2023
Customer Service Representative
Lifetime Group INC
06.2022 - 12.2022
Business Management Human Resources
Lambton College
Bachelor of commerce -
Apeejay College of Fine Art Course
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