Results-oriented professional with extensive experience in cargo logistics and emergency response. Skilled in route planning and conflict resolution, ensuring timely deliveries and enhanced client communication, contributing to overall operational efficiency.
Overview
8
8
years of professional experience
Work History
CDL Truck Driver
Crst
Riverside
08.2020 - 09.2024
Operated commercial vehicles across various routes safely and efficiently.
Conducted pre-trip inspections to ensure vehicle readiness and compliance.
Adhered to federal, state, and local transportation regulations consistently.
Maintained accurate logbooks to track driving hours and deliveries.
Communicated with dispatch regarding route changes and delivery updates.
Developed strong relationships with clients through effective communication skills.
Collaborated with team members to resolve logistical challenges promptly.
Managed loading and unloading of cargo while ensuring safety protocols.
Hooked and unhooked trailers from tractor and converter dollies.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Contacted customers prior to delivery to coordinate delivery times.
Kept accurate logs of all deliveries and trips.
Processed shipment documents neatly and efficiently for each load.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Reported mechanical problems encountered with vehicles to dispatch.
Filed vehicle logs, cargo records or billing statements according to company regulations.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Reported delays and accidents to stations using telephones or two-way radios.
Security Officer
Securitas Security Services USA
Ontario
04.2016 - 08.2020
Monitored premises to ensure the safety of employees and visitors.
Conducted regular patrols to identify and address security issues.
Managed access control systems for authorized personnel entry.
Responded promptly to alarms and emergency situations as required.
Reported incidents and maintained detailed logs of activities.
Collaborated with local law enforcement during investigations as needed.
Provided assistance during events to ensure safety protocols were followed.
Trained new security personnel on procedures and equipment usage.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Secured personnel and premises by inspecting buildings and patrolling property.
Maintained accurate logs of all security related activities.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Maintained high levels of alertness throughout shifts.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Assisted in the development and implementation of security policies and procedures.
Observed patrons and customers to quickly address security situations.