Alisa Kravtchin
Summary
Dynamic professional with extensive experience in customer service, human resources, and retail services. Skilled in interpersonal communication, HR process optimization, and exceeding sales targets. Proven track record of enhancing business operations and employee engagement across diverse roles.
Overview
3
3
years of professional experience
Work History
Research Assistant
Dr Julian Campisi at UTSC
12.2023 - 04.2024
- Showcased meticulous attention to detail and editing proficiency by researching, copy-editing, and enhancing a manuscript on political risk, ensuring accuracy in sources, bibliographies, and overall content quality.
Intramural Gameday Staff
UTSC Athletics & Recreation
09.2023 - 04.2024
- Effectively handled data entry and game day facility set-up in a fast-paced environment and ensured smooth communication with co-workers and athletes to guarantee student safety and program organization.
Sales Associate
COS
05.2023 - 08.2023
- Created a welcoming shopping experience through proactive and genuine assistance and assisted at the cash desk, fitting rooms, and throughout the shop floor.
- Utilized interpersonal skills, a collaborative mindset, and the ability to thrive in fast-paced environments to promote sales and work well in a team.
HR Intern
Genesis Tech
05.2023 - 07.2023
- Utilized my understanding of human behavior to contribute to initiatives that enhanced productivity and job satisfaction leading to a more positive work culture.
- Applied this knowledge in vital HR processes such as: onboarding, probation review, self-review, and exit interview, ensuring efficient and effective human resource management.
- Spearheaded the launch of the Dark Cloud website https://www.dark-cloud.tech/ through copy-editing, achieving operational readiness ahead of schedule and enhancing user engagement through expertly crafted, SEO-optimized content.
Waiter
Antillean Restaurant
05.2022 - 08.2022
- Re-set tables, organized orders on the pass, served tables, assisted the kitchen, greeted guests, restocked restaurant supplies, and organized table seating patterns.
- Provided attentive service and engaging conversation, resulting in repeat business.
Sales Associate
Zara
05.2021 - 08.2021
- Due to in-depth knowledge of Zara's product offerings, was able to provide detailed information and style recommendations to customers.
- Maintained an accurate customer database that improved customer segmentation and targeting efforts.
- Known for a fashion-forward approach, able to suggest unique and trendy outfits to customers, enhancing their shopping experience.
Education
Hons BA - Double Major in Psychology & Political Science
University of Toronto Scarborough (UTSC)
06.2024
Skills
- Employee Relations
- Strategic Communications
- Microsoft Office
- Attention to Detail
- Adaptability
- Customer Service
- Time Management
- Multitasking and Organization
Timeline
Research Assistant
Dr Julian Campisi at UTSC
12.2023 - 04.2024
Intramural Gameday Staff
UTSC Athletics & Recreation
09.2023 - 04.2024
Sales Associate
COS
05.2023 - 08.2023
HR Intern
Genesis Tech
05.2023 - 07.2023
Waiter
Antillean Restaurant
05.2022 - 08.2022
Sales Associate
Zara
05.2021 - 08.2021
Hons BA - Double Major in Psychology & Political Science
University of Toronto Scarborough (UTSC)