Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Interests
Timeline
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ALIREZA SEFIDABI

Regina,Canada

Summary

Recent graduate with a bachelor's degree in IT with over 9 years within the Retail and Construction industry. Passion for technology, Hardworking employee with a history of meeting company needs with consistent and organized practices, customer service, multitasking and time management abilities. Skilled in working under pressure and adapting to new situations and challenges. Team Player who is a creative thinker and has the drive to see things through. Professional with strong background in technology advisory, prepared to deliver significant impact. Valued for effective team collaboration, adaptability, and unwavering focus on achieving results. Expertise in IT strategy, systems integration, and cybersecurity, complemented by strong interpersonal and problem-solving skills. Dependable and resourceful, ready to drive success in dynamic environments.

Overview

11
11
years of professional experience

Work History

TECH Specialist

London Drugs
03.2024 - Current
  • Provides sales assistance to our customers in all technical areas of the store including Computers, Audio Visual Equipment, Mobile Phones, Electronics, and Photographic equipment
  • Advise clients on specific products and services throughout the Computer, Audio Video and Photo/Electronics departments
  • Provide quality service in a professional, courteous, and helpful manner
  • Perform inventory counts, merchandise, and maintain the professional sales image of the department
  • Printing, processing, and sorting film of all sizes and types
  • Maintaining equipment under the direction of the Photo Lab Manager as well as scanning film using a PC for digital delivery of images

Multi-Functional Coworker

IKEA
09.2020 - 12.2023
  • Manage and multi-task in all areas and functions in the shop including storage, selling, planning, check-out, customer services and replenishment
  • Assist with the room settings and Internal Communication related tasks to create the best shopping experience for the customer
  • Complete knowledge of all products within the range
  • Understand and use all the communication channels for in store and online sales
  • Follow the IKEA merchandising principles within the shop
  • Secure the implementation of planned commercial activities
  • Maintain profitability and actively participate in sales steering
  • Contribute towards sustainability within the shop

Administrator in Public Relations

SSH Design
10.2014 - 08.2020
  • Support the team by providing administrative and clerical support as requested
  • Collection, pickup and delivery of mail and other materials as required from and to the ministry, government agencies and other institutions
  • Provide logistical, hospitality and administrative support
  • Maintaining Confidentiality while transporting documents and dealing with all sensitive and confidential information
  • Conducting financial responsibilities as required such as cashing, collection of cheques, making payments and coordinating with banks from various branches

Travel Agent/Travel Coordinator

Al-Mawaleen Travel Agency
01.2014 - 05.2014
  • Support corporate as well as small group travel reservations
  • Finding and arranging appropriate modes of travel, such as flights, hotels and rental cars
  • Research, negotiate, and secure rate with travel partners
  • Documenting and issuing reimbursements where applicable
  • Facilitate communication with third-party travel agencies as required
  • Communicating all travel-related information to the customers along with updating the customers if any changes are made
  • Serve as a general resource and point of contact for travel-related issues, assisting with travel-related issues or concerns

Education

Bachelor's - IT

Arab Open University
01.2023

Skills

  • Microsoft office
  • Internet applications
  • Python
  • Application Planning using STARUML
  • SQL
  • Intrusion Detecting
  • Security Assessment
  • Networking
  • Customer Service
  • Critical Thinking
  • Problem Solving
  • Adaptability
  • Time Management

Accomplishments

  • Employee of the Quarter - IKEA - Q3 2021, Q2 2022, Q3 2022 & Q2 2023
  • Sole developer and project lead responsible for conceptualization, design, deployment, and development of a mobile application to streamline employee administrative tasks, including vacation requests, sick leave applications, and document retrieval from the company.

Languages

English
Full Professional
Arabic
Full Professional
Persian/Farsi
Full Professional

Hobbies and Interests

  • Football
  • Calligraphy
  • Listening to music
  • Gardening
  • Cooking

Interests

Football

Caligraphy

Music

Gardening

Cooking & Baking

Timeline

TECH Specialist

London Drugs
03.2024 - Current

Multi-Functional Coworker

IKEA
09.2020 - 12.2023

Administrator in Public Relations

SSH Design
10.2014 - 08.2020

Travel Agent/Travel Coordinator

Al-Mawaleen Travel Agency
01.2014 - 05.2014

Bachelor's - IT

Arab Open University
ALIREZA SEFIDABI