Summary
Work History
Education
Skills
Languages
Timeline
Barista

Alireza Amiri

Toronto,ON

Summary

Proven Barista and Cafe Attendant with a track record of enhancing customer satisfaction through exceptional service and high-quality beverage preparation. Skilled in cash handling and espresso machine operation, demonstrated at BaristaIran by consistently creating personalized, delicious beverages. Adept at fostering positive customer experiences, even during peak times, by leveraging strong communication skills and a professional demeanor. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Work History

Barista

BaristaIran
01.2024 - 07.2024
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Cafe Attendant

Iran Chef
01.2024 - 05.2024
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Monitored food temperatures to comply with safety regulations.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Delivered food to guest tables with timeliness and efficiency.

Education

Barista Course - Barista Training

Brilliant Certification Corporation Academy
Tehran
07.2024

Certificate - Barista Professional

Iran Chef Academy
Tehran
07.2024

Master of Science - Materials Engineering

Azad University of Iran - Science And Research
Tehran
09.2013

Skills

  • Cash Handling
  • Menu Memorization
  • Opening and closing duties
  • Table Bussing
  • Up-selling
  • Beverage Preparation
  • Espresso machine operation
  • Latte art
  • Professional Demeanor
  • Order Taking
  • Fluent in English
  • Adaptive and creative
  • Sales expertise
  • Hospitality service expertise
  • Team Player
  • Exceptional customer service

Languages

English
Full Professional

Timeline

Barista

BaristaIran
01.2024 - 07.2024

Cafe Attendant

Iran Chef
01.2024 - 05.2024

Barista Course - Barista Training

Brilliant Certification Corporation Academy

Certificate - Barista Professional

Iran Chef Academy

Master of Science - Materials Engineering

Azad University of Iran - Science And Research
Alireza Amiri