Aline Rabago Guzman
Toronto,Canada
Summary
Developed technical skills and problem-solving abilities in fast-paced, dynamic environment, looking to transition into new field. Demonstrated expertise in troubleshooting, maintenance, and customer service. Capable of applying these skills to ensure efficient operations and deliver high-quality results in any new role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-commerce and Retail Support Specialist
La Tortilleria
05.2024 - 08.2024
● Resolved technical issues for the point-of-sale system and e-commerce platform, ensuring minimal disruption to wholesale operations.
● Fostered collaboration by effectively communicating technical updates and challenges with team members.
● Organized tasks and prioritized effectively to meet project deadlines.
● Documented technical processes to build a comprehensive knowledge base.
Food Preparation Worker
La Tortilleria
05.2023 - 04.2024
- Worked in a high-paced team environment to produce high-quality products while honing teamwork and communication skills
- Proactively solved workflow challenges to maintain efficiency and resource optimization
- Applied precision and attention to detail, ensuring consistent production quality, and mirroring skills used in clean code development
Health and Safety Supervisor
Electromecánica Power
09.2020 - 07.2021
- Supervised a team of 35 during electrical, mechanical, and industrial installations, ensuring strict adherence to safety practices
- Conducted monthly occupational health and safety training sessions, reducing workplace incidents by 99%
- Inspected work environments to identify and eliminate hazards, improving safety compliance by 95%
- Enforced safety regulations, eliminating incidents related to non-compliance with protective equipment policies
Education
Computer Programming Diploma -
01.2024
Bachelor of Management and Environmental Economics -
01.2017
Skills
- Python
- SQL
- Microsoft Office Suite
- GitHub
- Jira
- Data Management & Analysis
- Problem-Solving & Analytical Thinking
- Time Management & Multitasking
- Communication & Interpersonal Skills
- Adaptability & Flexibility
- Detail Orientation
- Teamwork
Certification
- Programming g5, Oracle + Alura LATAM, 2023
- Accessibility for Ontarians with Disabilities Act (AODA), 2023
- Health and Safety Awareness, 2023
Accomplishments
- Technical Expertise, Resolved e-commerce and point-of-sale system issues, reducing downtime and enhancing operational efficiency at La Tortilleria.
- Process Optimization, Documented technical processes, creating a reusable knowledge base to streamline troubleshooting and future training.
- Leadership Impact, Supervised 35 staff members and implemented monthly safety training, reducing workplace incidents by 99% at Electromecánica Power.
- Team Collaboration, Contributed to a dynamic team environment to produce high-quality products, leveraging strong communication and problem-solving skills.
Timeline
E-commerce and Retail Support Specialist - La Tortilleria
05.2024 - 08.2024
Food Preparation Worker - La Tortilleria
05.2023 - 04.2024
Health and Safety Supervisor - Electromecánica Power
09.2020 - 07.2021
University of Guadalajara - Bachelor of Management and Environmental Economics,
Georgian College at ILAC - Computer Programming Diploma,
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