Alina Zakharycheva
Newmarket,ON
Summary
A motivated and dedicated student pursuing a career in psychotherapy with over four years of experience in diverse environments working with children and adults, including individuals with special needs and behavioural disorders. Skilled in patient communication, emotional support and crisis intervention. Adept at fostering inclusive environments and supporting personal development through mental health awareness. Passionate about helping individuals achieve emotional well-being through empathetic and compassionate care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private School Counsselor
UMCA Rich Tree Academy
07.2024 - 08.2024
- Worked one-on-one with a child on the autism spectrum.
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
- Organized and planned activities that met the individual needs of the children.
- Fostered a positive and emotionally expressive environment through art.
- Identified and addressed concerns of incoming students and parents.
Director
Prestige Pro Art Studio
06.2021 - 08.2023
- Worked one-on-one with children on the autism spectrum.
- Oversaw team of counselors and support team members.
- Enhanced camper experience by developing and implementing diverse and engaging programs for various age groups.
- Was the lead organizer and coordinator of camp-related activities.
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Planned activities, events and field trips to enrich student development.
Customer Service Representative
FarmBoy
08.2020 - 07.2022
- Kept detailed and organized logs of products.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Information officer
Elections Canada
10.2019 - 10.2019
- Informed potential voters on the voting process and guided them through registration.
- Organized stands as well as handled ballets.
- Created and kept a detailed schedule of all activities.
Cardiology Technician Co-op
Newmarket Cardiology Clinic
02.2019 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Demonstrated adaptability by assisting with various clinical duties as needed, including patient intake, vital signs measurement, and room preparation.
- Enhanced cardiology department efficiency by streamlining processes for scheduling and conducting EKGs.
Group Facilitator
Diverbo Camps
07.2018 - 08.2018
- Worked one-on-one with Spanish students to expand their knowledge of the english language.
- Organizing and planned group activities.
- Help build team rapport between students and volunteers.
- Created a supportive environment by fostering trust, empathy, and mutual respect among members.
Greater/Tour Guide
Country Apple Farm
08.2016 - 10.2016
- Engaged with and greeted customers.
- Kept a detailed recorded and maintained inventory.
- Built personal relationships with guests to promote positive experiences.
- Led tours in multiple languages, to provide inclusivity of tour offerings.
Education
Master of Science - Applied Psychology of Human Behavior
McMaster University
Hamilton, ON06.2025
Secondary School Diploma - French Immersion
Newmarket High School
Newmarket, Ontario06.2020
Skills
- Multitasking
- Quality-oriented
- Talkative
- Organized
- Punctual
- Attentive
Certification
- Basic First Aid - Present
- Cardio Pulmonary Resuscitation "B" - Present
Languages
English
French
Russian
Ukrainian
Timeline
Private School Counsselor
UMCA Rich Tree Academy
07.2024 - 08.2024
Director
Prestige Pro Art Studio
06.2021 - 08.2023
Customer Service Representative
FarmBoy
08.2020 - 07.2022
Information officer
Elections Canada
10.2019 - 10.2019
Cardiology Technician Co-op
Newmarket Cardiology Clinic
02.2019 - 03.2019
Group Facilitator
Diverbo Camps
07.2018 - 08.2018
Greater/Tour Guide
Country Apple Farm
08.2016 - 10.2016
Secondary School Diploma - French Immersion
Newmarket High School
Master of Science - Applied Psychology of Human Behavior
McMaster University
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