Alina Vatan
Toronto,ON
Summary
Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
The Shirt Factory
05.2019 - 10.2019
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Handled scheduling for store shifts to achieve adequate staffing.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Sales Associates
The Shirt Factory
05.2018 - 10.2018
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Received and displayed product shipments on store retail shelves upon delivery.
- Met merchandise processing standards and maintained organized and accessible work area.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Bachelor of Science - Tourism And Recreation
Andrzej Frycz Modrzewski Krakow University
Krakow, Poland04.2022
Skills
- POS Systems
- Store Opening and Closing
- Stock Management
- Problem-Solving
- Goal Setting
- Originality and Creativity
- Resource Allocation
- Problem Anticipation and Resolution
- Decision Making
- Customer Service
Languages
English
Professional Working
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Polish
Full Professional
Timeline
Assistant Store Manager
The Shirt Factory
05.2019 - 10.2019
Sales Associates
The Shirt Factory
05.2018 - 10.2018
Bachelor of Science - Tourism And Recreation
Andrzej Frycz Modrzewski Krakow University
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