Alina Usoltseva
Citrus Heights
Summary
Motivated Pre-Nursing student with BLS certification and volunteer caregiver experience providing assistance with activities of daily living and patient observation. Proven ability to work in high-demand environments, support patients with compassion, and collaborate effectively with team members. Seeking a patient-focused role to gain hands-on clinical experience while advancing toward a nursing career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Associate
T.J. Maxx
Rocklin, CA
11.2024 - Current
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Stocked and organized merchandise on the sales floor to ensure proper display and availability.
- Performed markdowns and price adjustments in accordance with store policies.
- Worked in the backroom, processing inventory and organizing products for sales floor placement.
- Managed fitting room operations, including garment returns and maintaining cleanliness.
- Collaborated with team members to ensure smooth inventory management and replenishment.
- Resolved customer complaints effectively, fostering positive relationships and loyalty within the community.
Elderly Caregiver Volunteer
Elderly Care Volunter Program
Sochi, Russia
03.2021 - 09.2021
- Provided compassionate support with daily living activities for elderly clients.
- Assisted in maintaining a safe and clean environment for residents.
- Collaborated with healthcare professionals to ensure proper care and medication adherence.
- Developed engaging activities to enhance social interaction and mental well-being.
- Communicated effectively with families regarding client needs and progress updates.
- Adapted quickly to changing client requirements and preferences.
- Observed and reported changes in clients' physical or emotional conditions promptly.
Volunteer
Rosa Khutor Olympic Ski Resort
Sochi, Russia
06.2020 - 12.2020
- Analyzed customer inquiries efficiently, offering viable solutions or escalating issues to maintain service quality.
- Managed customer interactions by addressing calls and emails. Facilitated issue resolution via phone, email, or chat to enhance customer satisfaction.
- Assisted in organizing and updating schedules for events, shifts, and tasks for staff members. Helped maintain clear communication regarding schedule changes. Supported team members in managing their time effectively.
- Resolved minor guest issues at resort to enhance visitor experience. Assisted guests with inquiries regarding local attractions and amenities. Provided timely support to address inconveniences encountered by guests.
- Assisted in organizing and executing events during peak ski season.
- Provided guest support, enhancing visitor experience and satisfaction.
Floral and Landscaping assistant
Florals
Sochi, Russia
07.2019 - 09.2019
- Flower watering and cutting - regularly watering flowers and plants, taking into account their specific needs to maintain their health and freshness. Pruning wilted leaves and flowers, shaping the plants to stimulate growth and maintain an attractive appearance.
- Monitored plant health by identifying signs of disease and pest infestations. Assisted in applying fertilizers and treatments to promote optimal growth conditions. Supported efforts to control insect populations effectively.
- Improved client satisfaction by providing timely and efficient landscaping services.
Education
Transfer to 4-Year after AA/AS Pre-Health Occupation - Pre-Nursing
American River College
Sacramento, CA09-2026
High School Diploma - undefined
Bella Vista High School
Fair Oaks, CA01.2023
General Education -
Gymnasium 16
Sochi, Russia01.2021
Skills
- Basic Life Support (BLS) Certified
- Patient Care & Assistance with Activities of Daily Living (ADLs)
- Vital Signs Monitoring
- Infection Control & Safety Awareness
- Compassionate Patient Support & Communication
- Team Collaboration in Fast-Paced Environments
- Customer Service & Conflict Resolution
- Patient Observation & Reporting Changes in Condition
- Inventory Management & Stocking
- Time Management & Multitasking
- Electronic Systems & Basic Computer Skills
- Microsoft Office (Word, Excel, Adobe Acrobat Pro)
Accomplishments
Provided compassionate support as a volunteer caregiver
Certification
Basic Life Support (BLS) Provider – American Heart Association
CPR/AED & First Aid Certified
Expiration Date: February 2028
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Full Professional
Timeline
Store Associate
T.J. Maxx
11.2024 - Current
Elderly Caregiver Volunteer
Elderly Care Volunter Program
03.2021 - 09.2021
Volunteer
Rosa Khutor Olympic Ski Resort
06.2020 - 12.2020
Floral and Landscaping assistant
Florals
07.2019 - 09.2019
High School Diploma - undefined
Bella Vista High School
Transfer to 4-Year after AA/AS Pre-Health Occupation - Pre-Nursing
American River College
General Education -
Gymnasium 16