Summary
Overview
Work History
Education
Skills
Timeline
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Ruslana Tereshchenko

Edmonton,Canada

Summary

Detail-oriented Administrative Professional with international experience supporting office operations, scheduling, and client service in dynamic environments.
Passionate about contributing to arts and education settings, with a strong appreciation for creative workplaces such as music and performing arts institutions.
Recognized for reliability, organizational skills, and the ability to support cross-functional teams with a calm and professional approach.

Overview

6
6
years of professional experience

Work History

Restaurant Host

Brasserie Bardot
04.2023 - 06.2023
  • Used cash registers and credit card machines to cash out customers.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Office Manager

SOTIS Autism Therapy Center
03.2022 - 09.2022
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts and generated reports for company database.
  • Prepared meeting rooms and materials and recorded important information.
  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments for department managers.

Recruitment Specialist

Employment agency "Double Respect"
05.2021 - 09.2022
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Verified applicant references and employment details.
  • Operated and maintained applicant tracking and candidate management systems.

Waitress

Casa Mia Pizza Napolitana
02.2020 - 02.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected dishes and utensils for cleanliness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Tutorial Teacher

Educational agency "AKADEMIA"
06.2017 - 11.2019
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Helped students prepare for tests and exams by providing guidance, motivation and encouragement.

Education

Master's - Management (Management And Quality Studies)

Warsaw University of Life Sciences
Warsaw, Poland
09.2022

Bachelor's - Management (Marketing And Sales)

Academy of Finance And Business Vistula
Warsaw, Poland
07.2017

Skills

  • Calendar and meeting coordination
  • Client service and front-desk support
  • Records and file management
  • Event coordination
  • MS Office (Word, Excel, Outlook), Google Suite (Docs, Sheets, Calendar, Drive)
  • Verbal and written communication
  • Multitasking and time management

Timeline

Restaurant Host

Brasserie Bardot
04.2023 - 06.2023

Office Manager

SOTIS Autism Therapy Center
03.2022 - 09.2022

Recruitment Specialist

Employment agency "Double Respect"
05.2021 - 09.2022

Waitress

Casa Mia Pizza Napolitana
02.2020 - 02.2021

Tutorial Teacher

Educational agency "AKADEMIA"
06.2017 - 11.2019

Master's - Management (Management And Quality Studies)

Warsaw University of Life Sciences

Bachelor's - Management (Marketing And Sales)

Academy of Finance And Business Vistula

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Ruslana Tereshchenko