Alina Necochea
Banning
Summary
Highly motivated and results-oriented retail professional with 10 years of experience in delivering exceptional customer service and exceeding sales targets. Proven ability to build rapport, understand customer needs, and provide personalized solutions. Adept at handling cash transactions, managing inventory, and maintaining a clean and organized store environment. Eager to contribute to a dynamic team and contribute to the success of a thriving retail business.
Overview
9
9
years of professional experience
Work History
Detox Technician
PH WELLNESS
Riverside
04.2025 - Current
- Monitored clients' vital signs and reported any significant changes to medical staff.
- Administered detox protocols and ensured client safety during treatment sessions.
- Assisted clients with daily living activities and provided emotional support.
- Maintained cleanliness and organization of detox facilities and treatment areas.
- Documented client progress and updated records in electronic health systems.
- Educated clients about detox processes and coping strategies for recovery.
- Participated in staff training sessions to enhance service delivery standards.
- Provided crisis intervention services when necessary.
- Maintained a safe, secure environment for all detoxing patients.
- Encouraged positive lifestyle changes through education and support groups.
- Observed client's behaviors and reported any concerning actions to healthcare staff members.
- Performed physical assessments and documented any changes in condition or behavior of clients in recovery from substance abuse.
- Maintained a clean, organized workspace at all times, adhering to infection control standards.
- Provided emotional support to patients during the process of detoxification.
- Educated patients on the risks and benefits of continuing with treatment or stopping substance use.
- Worked under supervision of professionals to update documentation, deliver care, and assist with discharge.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Issued medications from clinic dispensary and kept records using specified procedures.
Retail Sales Associate
Hugo Boss
Cabazon
11.2023 - 01.2024
- Cashier / Cash Handling
- Customer service / Greet customers
- Knowledge of store products and sales/promotions
- Stock store items and make sure they are nicely stacked and the area is clean
- Organizational skills
- Team orientated
Cashier and Sales Associate
Puma
Cabazon
09.2023 - 01.2024
- Cashier / Cash Handling
- Customer service / Greet customers
- Knowledge of store products and sales/promotions
- Stock store items and make sure they are nicely stacked and the area is clean
- Organizational skills
- Team orientated
Retail Associate
Kohl's
Beaumont
10.2019 - 01.2020
- Cashier / Cash Handling
- Customer service / Greet customers
- Knowledge of store products and sales/promotions
- Stock store items and make sure they are nicely stacked and the area is clean
- Organizational skills
- Team orientated
Frontend
Costco
San Bernardino
10.2019 - 12.2019
- Assist cashier
- Cashier / Cash Handling
- Help bag groceries
- Customer service
- Stock store items and make sure they are nicely stacked and the area is clean
- Knowledge of store products and sales/promotions
Sales Associate
Hadley's fruit Orchard
Cabazon
04.2017 - 10.2019
- Cashier / Cash Handling
- Customer service / Greet customers
- Knowledge of store products and sales/promotions
- Stock merchandise
- Organizational skills
- Food Handling
Education
Diploma / Certificate - Medical Assistant
Kaplan College
Palm Springs, CA01.2010
High School Diploma -
Noli Indian School
San Jacinto, CA01.2004
Skills
- Customer service excellence
- Active listening
- Problem-solving
- Sales techniques
- Product knowledge
- Closing strategies
- Retail operations
- Inventory management
- Visual merchandising
- Strong communication
- Teamwork
- Technical proficiency
- POS systems
- Inventory software
Timeline
Detox Technician
PH WELLNESS
04.2025 - Current
Retail Sales Associate
Hugo Boss
11.2023 - 01.2024
Cashier and Sales Associate
Puma
09.2023 - 01.2024
Retail Associate
Kohl's
10.2019 - 01.2020
Frontend
Costco
10.2019 - 12.2019
Sales Associate
Hadley's fruit Orchard
04.2017 - 10.2019
Diploma / Certificate - Medical Assistant
Kaplan College
High School Diploma -
Noli Indian School