Results-driven professional with strong client relationship management and negotiation skills. Proven ability in market analysis and lead generation, contributing to increased sales and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales and Marketing Associate
Heavy Iron Plant
Stouffville, Ontario
12.2023 - 10.2025
Managed social media accounts to enhance brand visibility and engagement.
Communicated with customers to address inquiries and provide product information.
Updated customer database with accurate contact information and preferences.
Utilized SEO techniques to drive organic traffic and boost visibility on search engines.
Business Development Specialist
Dent-X Canada
Vaughan, Ontario
06.2020 - 04.2023
Managed client relationships to ensure satisfaction and retention initiatives.
Presented product demonstrations to potential clients and stakeholders effectively.
Assisted in creating marketing materials for promotional campaigns and events.
Partnered with team members in other business functions to establish best possible solutions.
Analyzed sales and marketing reports to determine target areas for growth and set additional goals.
Education
Bachelor of Arts - English And Political Science
University of Toronto
Toronto
06-2005
Skills
Client relationship management
Market analysis
Sales presentations
Business development
Lead generation
Negotiation skills
Effective communication
Networking expertise
Problem solving
Time management
Team collaboration
Account management
Proposal writing
Salesforce management
Relationship building
Sales tracking
CRM management
Customer service
Product deployment
Languages
Russian
Professional
Hebrew
Full Professional
Certification
TESL Ontario Certificate (Teaching English as a Second Language)