Experienced in efficiently handling customer interactions and promptly resolving issues. Leveraging strong communication skills and empathy to develop lasting customer relationships. Maintaining high levels of customer satisfaction. Prioritizing building trust with existing customers by creating emotional connections.
Overview
5
5
years of professional experience
Work History
Lone Star Texas Grill
Wild Card
1100 Steeles Ave E, Milton, ON L9T 6C8
08.2024 - Current
Greet and warmly welcome guests as they enter the restaurant, offering friendly conversation and guiding them to their seats.
Ensure that all customers feel valued and engaged by asking about their day and maintaining a positive, inviting atmosphere.
Provide a positive and courteous farewell to customers upon their departure, asking about their dining experience to ensure satisfaction.
Assist customers by answering questions and providing excellent customer service in all interactions.
Roll and polish cutlery, maintaining readiness for guest seating.
Clean and restock menus, crayons, and kid menus as needed to ensure proper preparation for incoming guests.
Maintain the cleanliness of the front area, including tidying up tables and using cleaning supplies to uphold hygiene standards.
Clean and maintain guest and staff washrooms to ensure a comfortable and sanitary environment.
Provide assistance to servers by delivering food to guests as required.
Video Editor/ Recorder
The Barre Teja
Milton, Canada
09.2023 - 01.2024
Generated creative fitness video concepts tailored to the target audience
Handled the lifting and arrangement of workout equipment
Incorporated current fitness social media trends into video content
Captured high-quality footage for fitness videos
Utilized editing applications to edit and enhance fitness videos
Babysitting
Milton, Canada
06.2020 - 07.2021
Ensured the safety, well-being, care, and developmental needs of young children
Facilitated morning routines, ensuring children were prepared and attended online schooling
Assisted children with after-school activities and homework assignments
Prepared nutritious meals to promote healthy eating habits
Maintained cleanliness, organization, and tidiness of toys and play areas
Education
OSSD -
Bishop Reding Catholic Secondary School
Milton, ON
01.2024
Skills
Customer service
Team Collaboration
Adaptability
Team motivation
Patience and tolerance
Interests
Graphic Design
Music
Crafting and DIY Projects
I have a passion for photography and editing photos
Creating digital artwork using software like Photoshop, Illustrator, or Procreate