Alina Chetveryk
Carleton Place ,ON
Summary
Proven track record of enhancing customer loyalty and resolving disputes at The Blossom Shop, Florist, showcasing strong empathy and product knowledge. Demonstrated reliability through consistent performance in varied roles, from farm hand to babysitter, emphasizing a commitment to excellence and team collaboration. Achieved commendable efficiency in multitasking and time management, earning commendations for creating positive environments and fostering lasting relationships.
Overview
3
3
years of professional experience
Work History
Babysitter
Babysitting Service
2022.05 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
Customer Service Representative
The Blossom Shop, Florist
2022.03 - 2024.05
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Farm Hand
Farm
2023.05 - 2023.06
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Education
Students - Student
Carleton Place High School
Carleton Place, ON06.2027
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Flexible scheduling
- Light Housekeeping
- Multitasking
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Farm Hand
Farm
2023.05 - 2023.06
Babysitter
Babysitting Service
2022.05 - Current
Customer Service Representative
The Blossom Shop, Florist
2022.03 - 2024.05
Students - Student
Carleton Place High School
Similar Profiles
Yasmin Teixeira De MirandaYasmin Teixeira De Miranda
Babysitter at Babysitting ServiceBabysitter at Babysitting Service
Sofia PotocnySofia Potocny
Childcare Provider at Babysitting ServiceChildcare Provider at Babysitting Service
Adina ThavAdina Thav
Babysitting at Babysitting ServiceBabysitting at Babysitting Service