Summary
Overview
Work History
Education
Skills
Timeline
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Alina Barsukova

Alina Barsukova

Toronto,ON

Summary

Combining excellent communication skills with my ability to solve problems and motivate cross-functional teams, I have a proven track record of driving customer success and satisfaction. This includes consistently meeting or exceeding targets and ensuring that customers achieve their desired outcomes, maintaining strong relationships with them.

Overview

13
13
years of professional experience

Work History

Business Development Manager

Optima Windows And Doors
02.2018 - Current
  • Successfully managed customer expectations and delivered personalized solutions through 400-500 in-person meetings annually.
  • Collaborated with team to ensure seamless delivery of services, allowing customers to achieve their goals.
  • Demonstrated exceptional communication skills by effectively listening to customer feedback and addressing any concerns in a timely manner.
  • Implemented and managed proactive customer success strategies, resulting in increased product adoption.
  • Proven ability to prioritize and multitask in a fast-paced environment while maintaining attention to detail.

Technical Designer

Yalivta
03.2014 - 01.2018
  • Applied extensive research and analysis of seasonal trends, themes, colours, materials, trimmings, and styles;
  • Oversaw production fashion line from concept to completion;
  • Produced detailed tech packs, and followed the entire product development lifecycle from the conceptualization stage to the finished product;
  • Researched and coordinated with suppliers to source materials;
  • Reviewed samples, ensuring their quality met the desired standards and style of the trim and fabrics.

Client Manager

Nomos Bank
06.2010 - 12.2012
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Established performance and service goals and held associates accountable for individual performance.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.

Education

Fashion Design and Techniques -

George Brown College
Toronto, ON
07.2014

Crisis management -

Volgograd State Technical University
Volgograd, Russia
07.2011

Bachelor Economics - Economics

Volgograd State Technical University
Volgograd, Russia
06.2010

Skills

  • Strategic planning
  • Creativity
  • Project management
  • Negotiation
  • Teamwork
  • Critical thinking
  • Adobe Illustrator
  • Relationship building
  • Communication
  • Customer Service
  • Prospecting
  • Sales expertise
  • Business development and planning

Timeline

Business Development Manager

Optima Windows And Doors
02.2018 - Current

Technical Designer

Yalivta
03.2014 - 01.2018

Client Manager

Nomos Bank
06.2010 - 12.2012

Fashion Design and Techniques -

George Brown College

Crisis management -

Volgograd State Technical University

Bachelor Economics - Economics

Volgograd State Technical University

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Alina Barsukova