Alina Allard
Concord
Summary
Dynamic Register Technology Manager at Zara with a proven track record in process improvement and cross-functional collaboration. Expert in data tracking and reporting, driving performance enhancements that exceeded targets. Recognized for leadership and problem-solving skills, successfully implementing strategic initiatives to optimize operations and elevate customer relations.
Overview
6
6
years of professional experience
Work History
Register Technology Manager
Zara
Walnut Creek
07.2023 - Current
- Lead cross-functional teams to execute operations, training, and compliance across the store
- Monitor weekly KPIs and operational metrics, develop action plans to exceed sales, services and productivity targets
- Analyze HR KPIs, sales data, and labor budgets to optimize staffing and drive performance targets
- Oversee store technology operations, including device inventory, system updates, and user training
- Drive performance improvements through data analysis of daily, weekly and monthly business results
- Served as primary point of contact for IT/ Help Desk to track, escalate and resolve technical issues
- Partner with leadership to implement strategic initiatives and improve business outcomes
- Investigate discrepancies, coaching staff and enforcing compliance standards
- Selected to represent store at regional leadership training in Los Angeles and implemented best practices at my store
- Promoted from Sales Associate to Management based on performance and leadership impact
Market Team Member
Target
Pleasant Hill
03.2022 - 07.2023
- Monitored weekly sales trends and adjusted inventory orders to optimize product availability and reduce stock issues
- Boosted department sales through strategic merchandising in alignment with company standards and sale objectives
- Implemented merchandising strategies in accordance with company vision
- Trained and supported new team members on store processes and procedures
- Partnered with cross-functional teams to execute priorities and meet performance goals
Sales Associate/ Inbound Team Member
Michaels
Pleasant Hill
02.2020 - 03.2022
- Managed multiple operational tasks simultaneously including customer transactions, merchandising, and inventory control
- Coordinated and executed inbound logistics by processing and stocking daily shipments by a strict deadline
- Performed inventory audits to maintain accuracy and compliance with company standards
- Partnered with leadership to execute high-priority tasks and meet daily operational goals
Hostess and Promoted to a Server
AJ's Cafe and Grill
Turlock
01.2021 - 10.2021
- Coordinated high-volume guest flow, managing reservations and optimizing table turnover during peak hours
- Delivered exceptional customer service while handling multiple priorities in a fast paced environment
- Collaborated with team members and management to ensure smooth daily operations and efficient service
- Promoted from Hostess to Server based on performance, reliability and communication skills
Education
Certified Associate in Project Mannagement - Project Management
Project Management Institute
05-2026
Associate in Science For Transfer - Business Administration And Management
Merced College
Merced, CA07-2023
GED -
John H. Pitman High School
Turlock, CA08-2021
Skills
- Data Tracking and Reporting
- Process Improvement
- Inventory Management
- Microsoft Excel/ Teams/ Outlook
- Cross-functional Collaboration
- Team Leadership
- Stakeholder Communication
- Customer Relations
- Problem-Solving
- Attention to Detail
- Task Prioritization
- Fast-paced multitasking
- Time Management
References
- Xing, (626)-353-3450, Assistant Store Manager at Zara: Walnut Creek
- Jonathon, (925)-457-1904, Executive Team Lead at Target: Pleasant Hill
- Ivy, (916)-752-5932, Assistant Store Manager at Michaels Arts and Crafts: Pleasant Hill
Timeline
Register Technology Manager
Zara
07.2023 - Current
Market Team Member
Target
03.2022 - 07.2023
Hostess and Promoted to a Server
AJ's Cafe and Grill
01.2021 - 10.2021
Sales Associate/ Inbound Team Member
Michaels
02.2020 - 03.2022
Certified Associate in Project Mannagement - Project Management
Project Management Institute
Associate in Science For Transfer - Business Administration And Management
Merced College
GED -
John H. Pitman High School