Safety-conscious and detail-oriented security professional with exceptional communication skills. Utilizes advanced security cameras to effectively monitor premises and ensure the safety of personnel and assets. Adept at handling and resolving conflicts in a professional manner, promoting a secure and harmonious environment.
Overview
10
10
years of professional experience
Work History
Loss Prevention Supervisor
The Investigators group Inc. / IGI
Ottawa, ON
05.2019 - Current
Supervised loss prevention agents in the field in the companies Eastern Canada Division
Provided in field training and support in order to ensure the guards success
Maintained a record of several employees performance statistics related to theft/ fraud reports as well as arrests
Enforced the companies use of force policies
Conducted store audits in order to obtain a better understanding of where the most theft occurred.
Security Manager
The Investigators group Inc. / IGI
Toronto, ON
06.2021 - 11.2021
Uniforming Guards, Training in policy and procedures, Supervision in the field, Scheduling, Client Support and Relations, Infield Training, Recruitment, Mobile HR
Private Investigator
The Investigators Group/ Intrepid Investigations
Toronto, ON
11.2016 - 11.2021
Interviewing people to collect information, Tracking down people involved with the investigation, conducting interviews to gather information, and writing reports based on findings, Researching information, Going through legal or financial records, finding information for research, verifying the veracity and source of all information found, and collecting evidence, Performing surveillance, Following crime suspects or persons of interest for the investigation, recording their activities and whereabouts, and informing clients of findings
Private Investigator
Intrepid Investigations Inc.
Toronto, ON
08.2019 - 09.2021
Interviewing people to collect information, Tracking down people involved with the investigation, conducting interviews to gather information, and writing reports based on findings, Researching information, Going through legal or financial records, finding information for research, verifying the veracity and source of all information found, and collecting evidence, Performing surveillance, Following crime suspects or persons of interest for the investigation, recording their activities and whereabouts, and informing clients of findings
Loss Prevention Investigator
The Investigators Group
Toronto, ON
11.2016 - 08.2019
Monitoring public areas for potential threats, In some instances, monitoring displays or changing rooms, both of which can provide additional opportunities to steal merchandise, Identifying potential thieves or vandals among staff or patrons, Uniformed officers may discourage potential thieves or troublemakers, Reviewing inventory and stock and investigating suspected pilferage by employees, Following and confronting suspected shoplifters, Documenting theft and other security violations, Working with law enforcement to arrest and prosecute suspected shoplifters and dishonest employees
Security Guard
Paragon Security
Toronto, ON
11.2014 - 11.2016
Over night supervisor, Placed security guards in position and managed them, Worked very closely with the fire department and police department to keep site safe, Responded to fire alarms, intrusion alarms, burglary Alarms and break ins
Education
High School Diploma -
David And Mary Thomson Collegiate Institute
Scarborough, ON
04.2024
Skills
SECURITY
TYPING
REPORT WRITING
MICROSOFT OFFICE
Surveillance
Writing Skills
Time Management
Law Enforcement
Conflict Management
Loss Prevention
Intelligence Experience
CCTV
Management
English
Negotiation
Microsoft Powerpoint
Supervising Experience
Budgeting
Microsoft Excel
Interviewing
Research
Human Resources
Recruiting
Administrative Experience
Project Management
Payroll
Employee Orientation
Office Management
Operations Management
Quality Assurance
Pricing
Asset Protection
Investigations
Theft Prevention
CCTV Monitoring
Law Enforcement Collaboration
Witness interviews
Crisis situations
Additional Information
Skills
Microsoft Office (10+ years), Report Writing (5 years), Supervising (5 years), Security, Typing (10+ years), Word (10+ years), Microsoft Word, Communications (10+ years), Word, Cash Handling