Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

ALIKHAN ALIZADA

Toronto,Canada

Summary

Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Irene
01.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Shift Leader

Milestones
09.2022 - 12.2023
  • Managed store closing and opening procedures to ensure safety and security
  • Trained new employees in job duties, safety procedures, and company policies
  • Held team members accountable during shift by effectively coaching to improve performance
  • Provided excellent customer service and developed strong relationships with customers
  • Monitored team performance to ensure quality standards were met
  • Demonstrated proficiency in problem-solving techniques when addressing customer complaints or operational issues

Server

Mill street brewpub
07.2021 - 02.2022
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders

Head Server

Lee restaurant
01.2020 - 07.2021
  • Assisted with training new wait staff members to ensure proper procedures were followed at all times
  • Stayed up-to-date on menu changes or specials in order to answer guest questions promptly
  • Demonstrated ability to provide outstanding customer service and resolve customer complaints efficiently
  • Provided guests with exceptional service through knowledge of menu items, wine pairings, and specials offered throughout the evening
  • Suggested additional items to customers to increase restaurant sales
  • Acted as liaison between wait staff and kitchen staff to foster communication between employees

Skills

  • Food and Beverage Pairings
  • Sales Expertise
  • High-Volume Dining
  • Server Training
  • Hospitality Service Expertise
  • Natural Leadership
  • Liquor, beer, and wine knowledge
  • Strong multitasking
  • Engaging personality
  • Organizational ability

Certification

Smart Serve

Languages

French
English

Timeline

Bartender

Irene
01.2024 - Current

Shift Leader

Milestones
09.2022 - 12.2023

Server

Mill street brewpub
07.2021 - 02.2022

Head Server

Lee restaurant
01.2020 - 07.2021
Smart Serve

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ALIKHAN ALIZADA