Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
References
Skillsandlanguages
References
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Alihan Cilekci

Toronto,ON

Summary

Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.

Overview

8
8
years of professional experience

Work History

FITNESS MANAGER

GOODLIFE FITNESS Dufferin&Finch
North York, ON
10.2021 - 01.2025
  • Drove revenue growth by actively promoting and selling personal training services and fitness programs, consistently exceeding monthly sales targets.
  • Recruit and onboarded new personal trainers
  • Averaged $100,000 in personal training contract value every month
  • Successfully developed and mentored two new managers who performed at a high level.
  • Led a high-performing team of personal trainers and fitness staff, mentoring them to deliver exceptional service while achieving individual sales and performance goals.
  • Designed and implemented tailored fitness programs, upselling personal training packages, and group fitness services to enhance client engagement and satisfaction.
  • Increased client retention by fostering strong relationships, providing personalized fitness advice, and creating a welcoming, results-driven environment.
  • Developed and executed targeted marketing strategies and promotions (e.g., challenges, seasonal offers) to attract new clients and boost sales.
  • Analyzed performance metrics (KPIs) related to sales, member retention, and client satisfaction, continuously adjusting strategies to meet or exceed targets.

ASSISTANT FITNESS MANAGER

GOODLIFE FITNESS Dufferin&Finch
North York, ON
02.2020 - 10.2021
  • Assisted with the financial management of the department to include achieving personal training revenue goals and profit goals.
  • Ensured individual and club personal training revenue goals are achieved
  • Assisted in the recruitment, selection, training, development, and performance management of all personal trainers
  • Consistently handled client concerns with professionalism
  • Onboarded personal trainers and helped them gain new clients

PERSONAL TRAINER

GOODLIFE FITNESS Bramalea
BRAMPTON
06.2019 - 02.2020
  • Helped eighteen clients change their lives weekly
  • Helped clients effectively and safely achieve fitness goals by creating fitness programs
  • Introduced fitness starters to members to sell premium packages
  • Created new workouts to maximize training sessions
  • Motivated clients, encouraged them to set personal goals, and held them accountable for their healthy lifestyle.
  • Helped other trainers to sell training contracts

Sales Counselor

LA FITNESS NW
BRAMPTON
02.2017 - 06.2019
  • Collaborated with customers to identify their needs and goals, develop tailored solutions, and ensure a smooth sales process.
  • Aiming to achieve monthly goals and constantly hit them, while always striving to surpass the expected
  • Constantly work towards finding new clientele (for example: word of mouth, prospecting, handing out guest passes, promoting on social media)
  • Take customers on tours while giving them information about facility
  • Create a clean space so that members feel appreciated by ensuring gym floor is maintained
  • Participated in team meetings, always finding new ways to attract people in

Education

Health and Science Certification - Health and Fitness

Niagara College
04.2016

Skills

  • Leadership & Team Management: Supervised, trained, and motivated teams to exceed performance goals
  • Sales Management & Revenue Growth: Proven track record of driving sales and achieving revenue targets
  • Administrative Expertise: Skilled in handling operational tasks, scheduling, and data management
  • Recruiting & Talent Acquisition: Experienced in interviewing, hiring, and onboarding top-performing employees
  • Fitness & Performance Assessments: Delivered tailored fitness evaluations and tracked client progress
  • Employee Performance Evaluation: Conducted regular assessments to optimize team efficiency and morale
  • Lead Generation & Client Acquisition: Developed strategies to grow client bases and build long-term relationships
  • Performance Analysis: Monitored metrics to identify opportunities for improvement and growth
  • Client Relations & Retention: Ensured client satisfaction through exceptional service and personalized solutions
  • Communication & Negotiation: Skilled in resolving conflicts, closing deals, and maintaining open dialogue
  • Goal-Oriented Problem Solving: Thrives under pressure with a track record of delivering creative solutions

Accomplishments

  • Won sales counsellor of the year award at LA Fitness in 2017
  • Won rookie of the year for sales at Goodlife Fitness in 2019
  • Earned leadership role at Goodlife Fitness in 6 months
  • Broke an all-time record for most personal training contracts sold in a month for our location ($180,000)
  • Developed and promoted 2 managers.

Languages

English
Full Professional
Turkish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

FITNESS MANAGER

GOODLIFE FITNESS Dufferin&Finch
10.2021 - 01.2025

ASSISTANT FITNESS MANAGER

GOODLIFE FITNESS Dufferin&Finch
02.2020 - 10.2021

PERSONAL TRAINER

GOODLIFE FITNESS Bramalea
06.2019 - 02.2020

Sales Counselor

LA FITNESS NW
02.2017 - 06.2019

Health and Science Certification - Health and Fitness

Niagara College

References

References available upon request.

Skillsandlanguages

  • Fluent in Turkish and English
  • Quick learner
  • Ambitious
  • Team player
  • Passionate
  • Hard worker
  • Reliable

References

References available upon request.

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Alihan Cilekci