Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
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Alieu M. Touray

Hamilton,ON

Summary

Dynamic leader with a proven track record at Minova Canada, enhancing team efficiency and customer satisfaction through expert problem-solving and robust people management. Skilled in process improvement and staff training, I significantly contributed to achieving project goals and quality standards, fostering a collaborative and achievement-oriented environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader

Minova Canada
06.2021 - Current
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Monitored team's progress towards achieving goals.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Assisted in recruitment to build team of top performers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Production Associate

Stackpole International
09.2020 - 06.2021
  • Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Participated in training sessions to enhance skills and knowledge.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.

Education

Diploma - Personal Support Worker/ Healthcare

Trios College
Brampton, ON

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Performance improvement
  • Work planning
  • Quality improvement
  • Leading team meetings
  • Team building
  • Process improvement
  • Shift scheduling
  • Performance evaluations
  • Employee evaluation

Languages

English
Full Professional

Certification

Crane certificate

First Aid certificate

Forklift and combo lift certificate



Additional Information

In house forklift trainer

Timeline

Team Leader

Minova Canada
06.2021 - Current

Production Associate

Stackpole International
09.2020 - 06.2021

Diploma - Personal Support Worker/ Healthcare

Trios College

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Alieu M. Touray