Alexandra Donovan

Guelph,ON

Summary

Driven and coachable sales and client relations professional. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Strong communication and interpersonal skills for providing superior customer service.

Overview

years of professional experience

Work History

Enterprise Sales Development Representative

Stealth Startup, Tech

06.2022 - Current

Prospected and performed cold outreach into a set book of 200+ enterprise accounts across the hospitality, c-store, grocery, and retail industries.
Built and maintained strong relationships with C-level executives throughout the sales process assisting with the ROI analysis, and strategic presentations.
Conducted in-depth market research to identify potential prospects and crafted personalized outreach strategies to engage key decision-makers.
Achieved highest output of meetings booked amongst all Enterprise SDRs and averaged quota attainment of 105% during Q3 2023, and 106% during Q4 2023, with the highest month being 188%, and 100% to date in January 2024.

Executive Assistant

Private

01.2022 - 05.2022

Collaborated on special projects to improve overall business operations within the organization efficiently.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.

Real Estate Marketing Assistant

Discovery Land Company

03.2021 - 07.2021

Scheduled and organized prospects entire visit, including accommodations, dinners, real estate tours etc.
Assisted with tours and answered questions about the property in a knowledgeable manner.
Helped the sales team to efficiently complete and submit necessary documents and contracts with respect to the sale of real estate.
Managed clubs instagram account.
Created marketing materials as needed, ensuring all materials are in accordance with brand standards.
Worked with internal event planning team on ensuring flawless execution of prospective member events.

National Account Manager

Safe Direct Medical Supplies

03.2020 - 03.2021

Spearheaded the development and growth of the company, building the client list to over 6,000 in 6 months.
Increased revenue for the company through strategic upselling and cross-selling initiatives.
Developed and executed creative and flexible account plans to accommodate the fast=paces and ever-changing nature of startup business models.
Worked with customers to develop strategic business and account plans.

Education

Psychology And History

The University of Western Ontario

London, ON

05.2020

Skills

Negotiation expertise
Cold-calling
LinkedIn, and Sales Navigator
Customer Relations
ZoomInfo and Hunter IO

CRM Management (Salesloft, Salesforce)
Market Research and Data Analysis
CRM proficiency
Strategic Prospecting

Timeline