Alida Sanchez
San Juan Capistrano
Summary
Dynamic professional with extensive experience in client relations and advocacy at Mission Hospital Providence. Proven ability in case management and community outreach, demonstrating strong problem resolution skills. Adept at data management and fluent in Spanish, I excel in fostering collaboration and delivering impactful support to diverse populations.
Overview
27
27
years of professional experience
Work History
Unit Coordinator, CNA, Medical Translator
Mission Hospital Providence
Mission Viejo
03.1998 - Current
- Coordinated English-Spanish medical interpretations for staff, patients, and families.
Internship
School District Mental Health Support Services
Santa Ana
08.2024 - 05.2025
- Provide resources for families of students’ food delivery, and essentials.
- Follow up by telephone the delivery of goods and services.
- Participate in meetings with social workers regarding school opportunities for students that cannot attend school on a regular basis, this includes GED certificates road maps.
- Continuous communication with community partners to help students and families in areas of food necessities, clothing, home furniture, legal, holiday gifts, mental health referrals.
- Assist staff updating files, resource partnerships, office needs, crisis documentation files.
- Student home visits to those who have been absent.
- Oversee a Well-Space within a Middle School. Attend up to ten students at a time and offer assistance and referral if mental needs observed, or shared by students, maintain a peaceful and calm environment for students to come during their lunch, before and after school and by counselor or teacher discretion.
Volunteer
Santa Ana Unified School District
Santa Ana
08.2024 - 10.2024
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor’s degree - Social Work BSW
UMass Global Massachusetts University
Irvine, California04-2025
Associate Degree in Science - Liberal Arts
Saddleback College
Mission Viejo, California01.2022
Certified Nurse Assistant (CNA) -
ACI College
Santa Ana, California01.2022
Medical Interpreter Certificate - Medical Interpretation
Language Line
Mission Viejo, California03-2005
Skills
- Client relations and advocacy
- Case management
- Medical interpretation
- Community outreach
- Data management
- Effective communication
- Time management
- Organizational skills
- Interpersonal skills
- Ethics and integrity
- Cultural awareness
- Problem resolution advocacy
- Microsoft Word proficiency
- Internet tool utilization
- Epic platform experience
- Administrative support and office skills
- Spanish fluency
- Creative resourcefulness
- Team collaboration
Awards
Recognition of Employee of the year for compassionate care Mission Hospital, Providence
Member of the Phi Alpha Honor Society for the BSW program
Affiliations
- Enjoy gardening
- Early beach walks
- Crafting, Knitting
Languages
Spanish
Professional
References
References available upon request.
Timeline
Internship
School District Mental Health Support Services
08.2024 - 05.2025
Volunteer
Santa Ana Unified School District
08.2024 - 10.2024
Unit Coordinator, CNA, Medical Translator
Mission Hospital Providence
03.1998 - Current
Bachelor’s degree - Social Work BSW
UMass Global Massachusetts University
Associate Degree in Science - Liberal Arts
Saddleback College
Certified Nurse Assistant (CNA) -
ACI College
Medical Interpreter Certificate - Medical Interpretation
Language Line
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