Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Taylor

Santa Barbara,CA

Summary

Energetic service industry professional with experience in large-scale causal dining establishments. Focused on making customer connections while meeting standards for presentation and taste. Accomplished multitasker with disciplined approach, also known for creating a positive workplace and quality service in a face-paced environment.

Overview

4
4
years of professional experience

Work History

Bartender

Rodeo Room
04.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender/Server

Reunion Kitchen + Drink
03.2022 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Assistant Manager

Santa Barbara Roasting Company
02.2021 - 04.2023
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels and forecast future needs.
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment

Education

Some College (No Degree) - Environmental Studies

Santa Barbara City College
Santa Barbara, CA

Skills

  • Exceptional customer service
  • Highly organized
  • Friendly and outgoing
  • Employee training
  • Beverage Preparation
  • Drink Preparation Techniques
  • Creative Mixology
  • Food and Beverage Service

Timeline

Bartender

Rodeo Room
04.2023 - Current

Bartender/Server

Reunion Kitchen + Drink
03.2022 - Current

Assistant Manager

Santa Barbara Roasting Company
02.2021 - 04.2023

Some College (No Degree) - Environmental Studies

Santa Barbara City College
Alicia Taylor