Alicia Rosalia Kaspary

• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Listened to customer needs and desires to identify and recommend optimal products.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practice.
• Instructed staff on appropriately handling difficult and complicated sales.
• Organized racks and shelves to maintain the visual appeal of the store.
• Developed positive customer relationships through friendly greetings and excellent service.
• Trained and mentored new employees.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

• Greeted customers in a timely fashion while quickly determining their needs.
• Recommended merchandise to customers based on their needs and preferences.
• Responded to customer questions and requests in a prompt and efficient manner.
• Contacted other store locations to determine merchandise availability.
• Engaged with customers in a sincere and friendly manner.
• Prioritized helping customers over completing other routine tasks in the store.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Recommended merchandise to customers based on their needs/preferences.
• Answer Phone when needed.
• Some filing.
• Drive personnel to job site.
• Distribute merchandise, pick up paint gallons from Paint Shops.
• Fostered positive working relationships with regular customers.

Drove students of all ages to and from School, in a safely and timely manner, job I loved, kids are just fun todeal with.
Drove full and medium size buses all year round included charter trips to the Toronto Zoo, Ontario Science Center and Sports Events.
Cleaning the interior and exteriorwas a must, daily safety checkwith minimal on non supervision.

• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

• Completed cleaning, stocking, organizing tasks in assigned sales area.
• Main job was getting all International TradeShows merchandise ready.
• Build Scrapbooks for Disney, Inc. Works, Star Wars, Cartoon Network etc.
• NewScrapbookAlbums,Albums Kits, Paper Packs, Bordersetc. where cut out by hand later sent to Companies mention for areview.

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Educated customers about the brand to incite excitement about the company’s mission and values.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.