Sam Kndakji
Ottawa,ON
Summary
Highly skilled Certified Scrum Master with more than 15 years of experience managing large-scale traditional Scrum projects. Well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget. Demonstrated success applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results. Successfully lead and collaborate with team members, third parties, IT, and QA to consistently completing complex, concurrent projects.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Professional Scrum Master
Epiphan Video
05.2020 - Current
- Lead the strategic amalgamation of Automation and Scrum Teams, fostering a synergistic environment that champions collaborative excellence within the QA unit
- Leverage skills in Project Scope, Planning, and Prioritization to align teams with overarching organizational goals
- Spearhead the advancement of automation initiatives, resulting in a notable 25% reduction in testing time, all while steadfastly maintaining the highest quality standards
- Skillfully employ analytical thinking, problem solving, and attention to detail to optimize testing processes
- Facilitate Scrum sprints, providing unwavering guidance to direct reports across diverse project phases, ensuring seamless alignment between business and IT objectives, Showcasing exceptional team leadership and cross-functional collaboration
- Pioneer a substantial 30% enhancement in testing efficiency by seamlessly integrating cutting-edge tools, frameworks, and novel concepts into the QA workflow, employing best practices in Project Management to drive efficiency
- Synchronize testing activities with project timelines, reinforced by the development of comprehensive QA documentation to amplify clarity and test coverage
Scrum Master
Ribbon Communications
07.2019 - 05.2020
- Executed comprehensive test strategies meticulously tailored to telephony network applications, consistently elevating the bar for software quality standards
- Leveraged project requirements gathering and analysis to ensure effective testing approaches
- Conceptualized and implemented a cross-functional mentorship program, nurturing a culture of growth and collaboration among both new and seasoned team members
- Attained project milestones with precision, optimizing outcomes and unwaveringly upholding benchmarks of quality across diverse domains
- Utilized Scheduling, Organization, and Time Management to ensure seamless project progression
- Guided a new era of efficiency by automating tasks using Python, Perl, and UNIX, resulting in a remarkable 40% reduction in manual effort
Scrum Master & Quality Assurance Professional
Health Canada
07.2018 - 06.2019
- Designed test strategies encompassing functional, performance, and automation testing domains, leading to the elevation of software quality beyond stringent standards
- Undertook a comprehensive analysis of operational efficiency, driving a strategic reorganization of internal processes that significantly enhanced the department's overall functionality
- Utilized industry-leading project management best practices to propel the adoption of agile practices
- Managed a sophisticated automation testing workstream, effectively orchestrating a remarkable 25% increase in testing efficiency, and skillfully employed resource requirements and management to optimize team performance
- Demonstrated astute leadership by integrating advanced tools and methodologies within the Agile Scrum Team, fostering an environment of continuous improvement and innovation
- Empowered senior management with a comprehensive understanding of Scrum methodologies and their applicability within the organization
Scrum Master
12.2016 - 03.2018
- Quality Assurance
- Immigration, Refugees, and Citizenship Canada, Drove significant improvement in automated testing efficiency by skillfully optimizing test data requirements, leading to the seamless and streamlined execution of testing processes, leveraging project Scope, planning, and prioritization for targeted enhancements
- Supported the successful implementation of the IRCC's CRM system by effectively streamlining internal changes and sprint planning processes, and applied effective project scheduling and time management to ensure a well-coordinated approach
- Displayed effective leadership by adeptly mentoring and guiding new team members during sprint planning and report generation, to facilitate smooth integration while showcasing team leadership and cross-functional collaboration
- Made vital contributions to a substantial enhancement in software quality through precise identification, documentation, and vigilant monitoring of defects
- Achieved an impressive 20% reduction in critical post-release defects by demonstrating strong analytical skills and generating cohesive gap analyses
- Identified and addressed impediments, leading to prompt issue resolution, and actively initiated and drove a culture of continuous improvement in Quality Management processes, leveraging best business practices
Scrum Master & Quality Assurance
Ericsson
05.2011 - 09.2016
- Initiated the implementation of an automation environment, driving remarkable efficiency gains in testing JAVA web-based applications which contributed to amplified productivity and effectiveness, underscoring mastery in resource requirements and management
- Developed comprehensive automated test plans tailored precisely for LTE/WCDMA RBS radios, aligning with project requirements and objectives showcases expertise in project requirements gathering and analysis
- Leveraged a combination of Selenium, QTP, and Java scripting to craft and execute test scripts, culminating in a notable 30% reduction in testing time while upholding stringent quality standards
- Fueled growth and development within the team by effectively mentoring junior QA members, fostering a culture of continuous learning and skill enhancement
Scrum Lead
Research in Motion
10.2008 - 04.2011
- Developed, executed, and maintained automated test plans and scripts meticulously tailored for a critical business application, skillfully aligned Project Requirements Gathering and Analysis with testing objectives
- Ensured the stability of AT&T by meticulously testing BB10 applications using Java and C++, showcasing a keen focus on milestone development and deliverables tracking
- Spearheaded the execution of a comprehensive test plan and automated script specifically tailored for BlackBerry smartphones, and assumed ownership of IOT coverage, underscoring expertise in project scope, planning, and prioritization
- Created a highly efficient Automation Framework for VT MVP by adeptly utilizing LeanFT, NUnit, and TFS, that optimized CI/CD workflows, effectively streamlining testing and development processes while leveraging best practices in project management
- Designed and implemented innovative software solutions for Blackberry Protocols using TTCN3 and Java, enhancing message coding and decoding capabilities
- Utilized advanced programming skills to emulate Blackberry and PBX communication, facilitating seamless message exchange with MVS systems, demonstrating Technical Expertise ensured efficient and reliable communication pathways
Scrum Lead
Nortel Networks Wireless UMTS
11.2004 - 09.2008
- Provided dynamic leadership in driving the development, updates, and precise execution of comprehensive test plans, test cases, scripts, and procedures tailored for Nortel applications
- Exemplified adept management skills by overseeing the tracking and prioritization of software defects through a robust defect tracking system, and a remarkable 25% enhancement in issue resolution efficiency and overall product quality through milestone development and deliverables tracking
- Collaborated closely with the development team to cultivate an in-depth understanding of intricate system requirements, facilitating streamlined bug replication and prompt resolution
- Generated insightful metrics and reports that precisely measured software quality, R&D processes, and project deliverables, that led to significantly improved operational efficiency
- Utilized a keen eye for detail to identify and rectify inconsistencies between project plans, products, and requirements, that led to a notable 20% reduction in scope deviations
Scrum Lead
Nortel Networks Wireless UMTS
07.2002 - 10.2004
- Spearheaded QA efforts in middleware and ETL testing, applying Team Leadership and Cross-Functional Collaboration to conduct intricate problem analysis for complex applications within both AGILE and Waterfall environments
- Developed precise test scenarios, cases, and scripts to ensure comprehensive coverage of requirements, adeptly aligning business needs with specifications and designs as well as project requirements and analysis
- Ensured elevated software quality by meticulously testing dot net application UI and functionality, leveraging milestone development, and tracking to ensure a seamless user experience
- Executed meticulous manual end-to-end and user acceptance testing (UAT), validating the system's performance against user expectations
- Orchestrated high-level test planning, applying Project Scope, Planning, and Prioritization in skillfully delegating tasks, and devising effective automation strategies
Quality Specialist/Analyst
Nortel Networks Optical, K Platform
05.2000 - 06.2002
- Developed an innovative GUI-based test automation framework using IBM Rational Functional Tester for Nortel Networks' Optical DWDM 5K platform, that streamlined testing processes and bolstered efficiency
- Implemented comprehensive automation test suites for IBM FileNet P8 Business Process Manager, spanning environment verification, build verification, smoke, and regression testing, created, and executed automated test scripts adeptly targeting Oracle and SQL Server databases, significantly enhancing backend testing capabilities and accuracy
- Collaborated seamlessly with cross-functional development teams, fluently employing diverse programming languages like Java, Visual Basic, ASP.NET, and Objective-C for rigorous testing and quality assurance
- Managed and coordinated tasks within the QA team, contributing actively to the enhancement of Software Quality Assurance (SQA) strategies and approaches, thus optimizing product quality through best business practices
Education
Bachelor of Electrical Engineering -
University of Toronto
2000
Bachelor of Electrical Engineering - undefined
University of Damascus
1990
Skills
- Agile Leadership and Scrum Expertise
- Process Design for Quality Assurance
- Implementation of Testing and Automation Strategies
- Proficient Program and Project Management
- Agile and Scrum Methodologies
- Effective Team Mentorship
- Continuous Improvement of QA Processes
- Project Scope, Planning, and Prioritization
- Analytical Thinking, Problem Solving, and Attention to Detail
- Scheduling, Organization, and Time Management
- Project Requirements Gathering and Analysis
- Effective Oral and Written Communication
- Milestone Development and Deliverables Tracking
- Team Leadership and Cross-Functional Collaboration
- Project Budget Planning and Administration
- Best Practices in Project Management Methodology
- Resource Requirements and Management
- Technical Competencies
- Microsoft Office Suite: Project, Word, Excel, PowerPoint, Access, Visio
- Tools: Minitab, Clarity, VersionOne
- Meeting Deadlines
- Training Junior Team Members
- Checklists Understanding
- Atlassian JIRA
Additional Information
- Security Clearance , Secret Level II; 95435032-0002500783; 2029-12-27
Certification
- Certified Scrum Master, [Company Name] - [Timeframe]
Timeline
Senior Professional Scrum Master
Epiphan Video
05.2020 - Current
Scrum Master
Ribbon Communications
07.2019 - 05.2020
Scrum Master & Quality Assurance Professional
Health Canada
07.2018 - 06.2019
Scrum Master
12.2016 - 03.2018
Scrum Master & Quality Assurance
Ericsson
05.2011 - 09.2016
Scrum Lead
Research in Motion
10.2008 - 04.2011
Scrum Lead
Nortel Networks Wireless UMTS
11.2004 - 09.2008
Scrum Lead
Nortel Networks Wireless UMTS
07.2002 - 10.2004
Quality Specialist/Analyst
Nortel Networks Optical, K Platform
05.2000 - 06.2002
Bachelor of Electrical Engineering -
University of Toronto
Bachelor of Electrical Engineering - undefined
University of Damascus
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