Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Waihenya

Scarborough,ON

Summary

My creative mind gives an upper hand in helping create an outstanding customer experience and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

3
3
years of professional experience

Work History

Media Producer

Kubamba
01.2022 - 01.2023
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
  • Planned video shoots in studio and remotely by managing production through stages to completion.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Researched, developed and pitched stories that reflected unique sensibilities of Type network brand.
  • Coordinated with producers and on-air talent to create program content, new ideas and segments.
  • Coordinated production schedules and activities for Number shows for Type television network.
  • Identified target audience and created sales funnel.
  • Guided producers and engineers in best story development practices and sound design concepts to encourage innovation in production technique.
  • Collaborated with network executives to define and propel organization's mission and vision.

Digital Marketer

Kubamba
07.2021 - 01.2023
  • Executed digital e-commerce marketing strategy, SEO and SEM and social media content.
  • Increased customer acquisition and ROI through continuous optimization, testing and experimenting with ad creative work, bid strategies, audience targeting and placements.
  • Administered marketing calendar and posted new content to coincide with new product and service releases.
  • Successfully launched offline and online consumer targeting and marketing strategy.
  • Analyzed and reported social media and online marketing campaign results.
  • Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies.
  • Collaborated with internal departments to build digital experiences and achieve marketing goals.
  • Identified growth opportunities and developed initiatives to increase market share.
  • Verified client messages were answered within Number hours to establish quick and effective issue resolution.

Education

Bachelor Of Computer Science -

Trent University
Oshawa, ON

Intensive French

Alliance Française
Nairobi Kenya
07.2022

Skills

  • Idea Brainstorming
  • Sales Expertise
  • Content Development
  • Creative Direction
  • Sales Leadership
  • Media Production
  • Product Knowledge
  • Active Listening
  • Schedule Coordination
  • Reading Comprehension
  • Client Relations
  • Critical Thinking

Languages

English
Native or Bilingual
French
Limited Working
Swahili
Native or Bilingual

Timeline

Media Producer

Kubamba
01.2022 - 01.2023

Digital Marketer

Kubamba
07.2021 - 01.2023

Bachelor Of Computer Science -

Trent University

Intensive French

Alliance Française

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Alicia Waihenya