Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Vasquez

Valley Village

Summary

Dynamic and results-oriented professional with extensive experience in project coordination and customer service, notably at LA Family Housing. Excelled in multitasking, organization, and decision-making, enhancing operational efficiency and client satisfaction. Proven track record in data entry and work planning, achieving milestones with precision. Skilled in crisis intervention and conflict resolution, demonstrating exceptional interpersonal abilities.

Overview

9
9
years of professional experience

Work History

Participant Coordinator

LA Family Housing
08.2023 - Current


  • Managed project timelines for successful completion, ensuring milestones were met and deadlines adhered to.
  • Developed comprehensive reports fro management, enabling informed decision-making based data.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Maintained accurate documentation on all cases,ensuring compliances and regulations and confidentiality requirements.
  • Engaged in households transitioning by utilizing trauma reduction, and housing first principles.

Ground Control

Insomniac Events
04.2018 - 11.2023
  • Assist distressed individuals when in need. Be able to recognize the signs of overdose, dehydration, and overall discomfort when observing large groups.
  • Provide conflict resolution and crisis intervention, encouraging positive problem-solving methods.
  • Put in place evacuation procedures and provide safe refuge for individuals.
  • Be knowledgeable on best practices related to domestic violence and harm-reduction.
  • Be able to patrol events and parking lots during and after hours.

Cahier/Driver

AutoZone
02.2018 - 01.2020
  • Delivered goods and products to customer on time and in excellent condition.
  • Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
  • Cleaned and organized work areas, tools and equipment to support productivity.
  • Enhanced workshop efficiency with proper tool organization and inventory management.
  • Greeted customers entering store and responded promptly to customer needs.

Retail Worker

Payless Shoes
07.2017 - 01.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Receptionist

Julio Lemos Insurance
04.2016 - 10.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Opporunities For Learning
Canyon Country, CA

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Project coordination
  • Work Planning and Prioritization

Timeline

Participant Coordinator

LA Family Housing
08.2023 - Current

Ground Control

Insomniac Events
04.2018 - 11.2023

Cahier/Driver

AutoZone
02.2018 - 01.2020

Retail Worker

Payless Shoes
07.2017 - 01.2018

Receptionist

Julio Lemos Insurance
04.2016 - 10.2016

High School Diploma -

Opporunities For Learning

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Alicia Vasquez