Alicia Torres
Ontario
Summary
Experienced and dependable worker with a positive attitude and a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Ontario
12.2023 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of the dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled customer complaints effectively to enhance guest experience.
- Supported team members during peak hours to ensure smooth operations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Sales Associate
El Tiki Clothing
Ontario
01.2022 - 11.2022
- Maintained store cleanliness and organized displays
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Managed inventory levels and restocked merchandise
- Provided positive first impressions to welcome, existing, new, and potential customers
Education
Sociology
California State Polytechnic University, Pomona
Pomona, CASkills
- Customer service
- Team collaboration
- Effective communication
- Critical thinking
- Time management
- Task prioritization
- Reliable and punctual
- Money handling
- Hospitality and accommodation
- Problem-solving
- Excellent communication skills
- Friendly and outgoing
- Flexible schedule
- Positive and professional
Timeline
Server
Olive Garden
12.2023 - Current
Sales Associate
El Tiki Clothing
01.2022 - 11.2022
Sociology
California State Polytechnic University, Pomona