Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Torau

Chatham,ON

Summary

Driven Personal Support Worker with extensive experience at Riverview Gardens and Alzheimer's Society, specializing with a passion for dementia care and emotional support. Excelled in enhancing client well-being and independence through innovative care strategies, achieving significant improvements in client satisfaction. Skilled in client care and verbal communication, adept at fostering positive relationships with clients and their families. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for clients. Experience in long-term care and in-home settings providing guidance and encouragement to patients through physical and emotional support. Compassionate Personal Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Available 30+ hours per week, every other weekend and some evenings.

Overview

13
13
years of professional experience

Work History

Personal Support Worker

Riverview Gardens
10.2012 - Current
  • Assisted residents with daily living needs to maintain self-esteem and general wellness.
  • Assisted residents with daily living activities, promoting independence and wellbeing.
  • Assisted residents in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of resident care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced resident comfort by providing compassionate and attentive personal care.
  • Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Educated family members on best practices for supporting their loved ones
  • Provided safe mobility support to help residents move around personal and public spaces.
  • Monitored resident health status regularly, reporting any changes to the appropriate medical staff.

Personal Support Worker

Alzheimer's Society
05.2011 - 12.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
  • Educated family members on best practices for supporting their loved one''s needs at home.
  • Assisted patients with self-administered medications.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Education

Ontario College Certificate - Personal Support Worker

St. Clair College of Applied Arts And Technology
Chatham
06.2011

Ontario College Diploma - Social Service Worker

Fanshawe College of Applied Arts And Technology
London, ON
04.2010

Skills

  • Dementia Care
  • Personal Hygiene Assistance
  • Emotional Support
  • Patient Care
  • Time Management
  • Palliative Care
  • Housekeeping tasks
  • Meal Preparation
  • Recreational Activities
  • Respectful and Compassionate
  • First aid and safety
  • Verbal and written communication skills
  • Dependable and Responsible

Languages

English
Full Professional

Timeline

Personal Support Worker

Riverview Gardens
10.2012 - Current

Personal Support Worker

Alzheimer's Society
05.2011 - 12.2018

Ontario College Certificate - Personal Support Worker

St. Clair College of Applied Arts And Technology

Ontario College Diploma - Social Service Worker

Fanshawe College of Applied Arts And Technology
Alicia Torau