Alicia Smith
Halifax
Summary
Dynamic professional with a proven track record at Out Door Comedy Festival, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through expert liquor recommendations and maintaining store cleanliness. Adaptable team player committed to organizational growth and fostering a positive work environment.
Offering passion for customer service and keen interest in retail environments, eager to learn and develop in this field. Contributes strong communication skills and ability to quickly understand product knowledge and sales techniques. Ready to use and develop organizational and customer service skills in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Liquor Assistant
Out Door Comedy Festival
08.2024 - 08.2024
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maximized sales revenue by offering product recommendations based on customers'' preferences and needs.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with liquor selections.
- Safeguarded store assets by adhering to established security protocols during opening/closing procedures.
- Supported special events planning, ensuring timely delivery and setup of required liquor products.
- Collaborated with team members to achieve sales goals, fostering a positive work atmosphere.
Mall Cleaner
GDI
08.2021 - 09.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Temp Worker
U3S Staffing
06.2022 - 07.2022
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Balanced boxes on pallets to prevent shifting and damage.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
- Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
Education
High School Diploma -
Halifax West High School
Halifax, NS06-2022
Skills
- Organizational growth
- Adaptability and resilience
- Store cleanliness maintenance
- Cash handling proficiency
- Safe alcohol handling
- Age verification procedures
- Customer service
Languages
English
Native or Bilingual
Certification
Servers right
Timeline
Liquor Assistant
Out Door Comedy Festival
08.2024 - 08.2024
Temp Worker
U3S Staffing
06.2022 - 07.2022
Mall Cleaner
GDI
08.2021 - 09.2022
High School Diploma -
Halifax West High School
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