Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Alicia Silas

Fullerton

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host

Spaghetti Factory
Fullerton, CA
01.2026 - Current
  • Greeted and seated guests promptly, ensuring positive first impressions and efficient table turnover.
  • Managed reservation system, optimizing seating arrangements for peak times and enhancing guest experience.
  • Assisted in training new hosts on operational procedures and customer service standards.
  • Coordinated with kitchen staff to communicate wait times and special requests, improving service flow.

Waitress

Classic Gyros
01.2022 - 01.2023
  • Enhanced customers experience by providing attentive service. Maintained a clean and organized restaurant. Worked early mornings and late nights, and some double shifts to ensure the restaurant was running smoothly. Accommodated to allergies and other special requests for customers.

Barista

Starbucks
01.2021 - 01.2022
  • Worked well with other coworkers to ensure fast past and efficient work was being done correctly. Made hundreds of different drinks accommodating for each guest and special requests.

Hostess

Jhon's Pizza
01.2021 - 01.2021
  • Enhanced customer satisfaction my promptly taking care of them. Maintained and organized wait list ensuring efficiency. Provided exceptional service by accommodating special requests. Assisted in maintaining a clean inviting restaurant.

Education

Bachelors - Biological Science

California State University Fullerton
Fullerton, CA
05-2026

High School - undefined

Sherman E. Burroughs High School
01.2023

Skills

  • Time Management
  • Team Work and Collaboration
  • Multitasking
  • Customer Service
  • Attention to Detail
  • Conflict Resolution
  • Dependable and responsible

Certification

  • CPR & First AID In progress Will be Completed by May 3rd 2025
  • EMT In Progress

Interests

  • Auto Repair/Restoration
  • Luxury Cars
  • Car modifications

Timeline

Host

Spaghetti Factory
01.2026 - Current

Waitress

Classic Gyros
01.2022 - 01.2023

Barista

Starbucks
01.2021 - 01.2022

Hostess

Jhon's Pizza
01.2021 - 01.2021

High School - undefined

Sherman E. Burroughs High School

Bachelors - Biological Science

California State University Fullerton
Alicia Silas