Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALICIA SHEN

Rosemead

Summary

Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-goal oriented attitude toward completing tasks.

Overview

8
8
years of professional experience

Work History

REAL ESTATE PROFESSIONAL

Sync Brokerage
Beverly Hills
01.2019 - 04.2025
  • Coordinated and managed daily administrative operations of the office.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Managed multiple tasks simultaneously while meeting established deadlines.
  • Collaborated effectively as a team player, contributing to overall project success.
  • Spearheaded innovative projects, driving substantial improvements in team productivity and fostering a collaborative work environment.
  • Excellent customer Service
  • Implemented creative marketing strategies for property listings, significantly boosting visibility, and attracting potential buyers.
  • Delivered outstanding customer service, boosting client satisfaction and loyalty.
  • Ensured compliance with relevant laws and regulations concerning privacy and confidentiality of customer information.
  • Demonstrated strong leadership, guiding team members to achieve collective goals.
  • Planned events for clients, including weddings, hiring team members, and family parties.
  • Negotiated complex real estate deals, consistently securing favorable terms for clients, and maximizing property value.
  • Develop marketing plans for properties and events

REAL ESTATE PROFESSIONAL

CORE Real Estate Group
Beverly Hills
09.2017 - 12.2018
  • Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment.
  • Ensured that all paperwork was properly executed in accordance with state laws.
  • Negotiated contracts between buyers, sellers, and other parties.
  • Provided guidance on zoning regulations, property taxes, and financing options.
  • Performed administrative tasks such as filing reports and preparing budgets.
  • Collaborated with appraisers, home inspectors, contractors, and other professionals throughout the transaction process.

Education

NURSING -

Pasadena City College
Pasadena, CA
12.2016

Skills

  • Communication
  • Team Player
  • Marketing
  • Punctual
  • Positive Attitude
  • Helpful
  • Bi-Lingual (Mandarin and Cantonese Chinese)
  • Hardworking
  • Reliable
  • Proficient in Microsoft Word
  • Social Media
  • Advanced Interpersonal Abilities
  • Can-Do Attitude
  • Entrepreneurial
  • Eager to Learn
  • Adaptable to Change

Languages

Chinese (Mandarin)
Professional

Timeline

REAL ESTATE PROFESSIONAL

Sync Brokerage
01.2019 - 04.2025

REAL ESTATE PROFESSIONAL

CORE Real Estate Group
09.2017 - 12.2018

NURSING -

Pasadena City College

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