Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Rodriguez

Retail
Lake Forest

Summary

Proven Retail Sales Associate with a track record of enhancing customer shopping experiences at Denault's Ace hardware and Walgreens. Excelled in engaging customers, improving store appearance, and increasing loyalty through exceptional service and teamwork. Fluent in Spanish, adept at multitasking, and known for reliability. Demonstrated expertise in retail sales and display setup, contributing to significant customer satisfaction.

Overview

27
27
years of professional experience

Work History

Retail Sales Associate

Walgreens
03.2023 - Current
  • Engage with customers on sales floor, offering assistance and improving shopping experience.
  • Coordinate with stock team to expedite restocking of high-demand items.
  • Enhance store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Manage cash register operations.

Retail Sales Associate

Denault's True Value
09.1997 - Current
  • Greet customers and help with product questions, selections, and purchases.
  • Help customers complete purchases, locate items, and join reward programs.
  • Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Develop strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handle cash register transactions accurately, ensuring great checkout experiences for customers.
  • Engage in friendly conversations with customers to better uncover individual needs.

Retail Sales Associate

Walgreens
09.2011 - 02.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Capo Valley High School
Mission Viejo, CA
05.2001 -

Skills

Customer service

Teamwork

Teamwork and collaboration

Display setup

Retail sales

Fluent in Spanish

Reliability and punctuality

Stocking and receiving

Active listening

Self motivation

Multitasking Abilities

Timeline

Retail Sales Associate

Walgreens
03.2023 - Current

Retail Sales Associate

Walgreens
09.2011 - 02.2023

High School Diploma -

Capo Valley High School
05.2001 -

Retail Sales Associate

Denault's True Value
09.1997 - Current

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