Alicia Pope
Pickering,ON
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Early Childhood Educator Assistant
Smart Start Daycare
01.2024 - Current
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Server
Hollywood Cone
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
Retail Worker
Salvation Army Thrift Store
06.2022 - 09.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Police Studies
Durham College
Oshawa, ON04.2026
High School Diploma -
Sinclair Secondary School
Whitby, ON06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Menu Memorization
- Food Running
- High-volume dining
- Item promotion
Certification
Smart Serve
CPR & First Aid - Level C
WHIMIS
Excellent Service Ontario
Timeline
Early Childhood Educator Assistant
Smart Start Daycare
01.2024 - Current
Server
Hollywood Cone
06.2023 - 09.2023
Retail Worker
Salvation Army Thrift Store
06.2022 - 09.2022
Police Studies
Durham College
High School Diploma -
Sinclair Secondary School
Smart Serve
CPR & First Aid - Level C
WHIMIS
Excellent Service Ontario
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