Alicia Poirier
Menifee
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager
Stetson Townhomes LLC
05.2022 - Current
- Process and approve applicants/prepare leases,
- Rent collection
- Notices, Evictions, Tenant retention
- Property Bill payments and budget
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Manage social media sites
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Evaluate property conditions and recommended improvements.
Real Estate Agent
REebroker
02.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Loan Officer Assistant
Nexa Mortgage
02.2022 - 11.2023
- Coordinated with loan officers to optimize the pre-approval process,
- Monitored key dates to obtain information by deadlines.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Communicated with customers daily to request information and complete paperwork.
- Set up files using loan officer checklist and submitted on-time for processing.
- Assembled important paperwork and disclosures for borrower.
Business Development Manager
Access Asset Property Management
02.2017 - 02.2022
- Responsible for growing companies clientele, Lead generating/tracking, Cold calling & follow up, Networking with other Realtor's and other management companies,
- Weekly calls to property owners on property status, Maintaining client satisfaction
- Sending Marketing materials/advertisements to grow company clientle
- Negotiated and closed long-term agreements with new clients in assigned territory.
Care Provider
Riverside County In Home Support Services
01.2016 - 03.2021
- Housekeeping/laundry, Meal Preparation, Bathing/Grooming, Medication management, Doctors appointments
Assistant Manager
Riverstone Residential Multi-Family Property Management
10.2013 - 12.2016
- Maintain Yardi and Onsite computer systems, Ensure all activity; guest cards(pop card) rentals, notices, moveins, move outs are entered, Touring prospects, leasing apartments, and processing applications, Maintain all marketing websites and perform o site marketing, Prepare leases for move in, Code invoices, Collect and post rents, Distribute 3day/balance dues/ Violations notices, Weekly accounts receivable reports to regional manager, Process evictions/represent property in court, Handle resident complaints, Complete full move out inspections, prepare deposit accounting charges, Train/manage Leasing agents
Receptionist/ Assistant community director
Sun City Gardens Retirement Home
08.2006 - 02.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- distributed outgoing and incoming mail and packages
- Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
- Answered central telephone system and directed calls accordingly.
- Show available units to prospective tenants and sign lease
Education
Associate Degree in Criminal and Social Justice -
Ashford University
06.2010
Skills
Microsoft Office (Microsoft Word, Excel, PowerPoint, Outlook)
Salesforce
On-Site
Yardi
Appfolio
Buildium
Property Management
Online Advertising
Sales Support
Business Development
Certification
Active California Real Estate license , Dre #02062767
2018-2027
Timeline
Property Manager
Stetson Townhomes LLC
05.2022 - Current
Real Estate Agent
REebroker
02.2022 - Current
Loan Officer Assistant
Nexa Mortgage
02.2022 - 11.2023
Business Development Manager
Access Asset Property Management
02.2017 - 02.2022
Care Provider
Riverside County In Home Support Services
01.2016 - 03.2021
Assistant Manager
Riverstone Residential Multi-Family Property Management
10.2013 - 12.2016
Receptionist/ Assistant community director
Sun City Gardens Retirement Home
08.2006 - 02.2012
Associate Degree in Criminal and Social Justice -
Ashford University
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