ALICIA MEDLOCK
Sacramento
Summary
Friendly, detail-oriented professional seeking a Cocktail Server position. Skilled at multitasking, providing excellent customer service, and maintaining a polished, professional demeanor in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant III
UC Davis Health
12.2021 - Current
- Greeted and assisted patients and visitors, ensuring a welcoming environment.
- Managed high-volume calls, appointment scheduling, and client interactions efficiently.
- Collaborated with teams to provide seamless service and resolve issues promptly.
- Maintained accuracy and discretion with sensitive information.
Lead Medical Office Assistant
Dignity Health Plastic Surgery & Laser Center
01.2021 - 12.2021
- Assisted clients with inquiries, payments, and scheduling in a professional manner.
- Supported daily operations and coordinated provider schedules.
- Built rapport with clients and staff to maintain a positive environment.
Lead Administrative Assistant
Capital Medical Extended Care
10.2018 - 12.2020
- Served as the main contact for clients and visitors, providing courteous assistance.
- Managed multiple priorities including scheduling, data entry, and customer inquiries.
- Maintained organization and efficiency in a fast-paced environment.
Education
Medical Billing and Coding Certificate -
Carrington College
Sacramento, CA06.2016
Skills
- Customer Service & Guest Relations
- POS & Cash Handling
- Multitasking & Time Management
- Team Collaboration
- Attention to Detail & Cleanliness
- Professional Appearance & Attitude
- Problem Solving & Adaptability
Additional Information
- Available evenings, weekends, and holidays
- Strong interpersonal and teamwork skills
- Enthusiastic about learning cocktail and beverage service
- Willing to obtain Responsible Beverage Service (RBS) Certification
Timeline
Administrative Assistant III
UC Davis Health
12.2021 - Current
Lead Medical Office Assistant
Dignity Health Plastic Surgery & Laser Center
01.2021 - 12.2021
Lead Administrative Assistant
Capital Medical Extended Care
10.2018 - 12.2020
Medical Billing and Coding Certificate -
Carrington College