Vice President and Operations Manager at GTL Construction, Inc with over 18 years of leadership experience in client relations, team management and business operations. Now seeking to transition into the counseling field by pursuing a Master's in Marriage and Family Therapy. Passionate about helping others heal and grow through empathy, active listening and trauma- informed care.
Oversee day to day operations of a full service residential remodeling company, ensuring timely project execution and high client satisfaction.
Served as primary point of contract for clients - managing communication from initial consultation to final walk through.
Developed detailed project estimates and proposals tailored to customer needs and budgets.
Managed all hiring, onboarding, and scheduling of subcontractors and employees.
Handle payroll, invoicing, billing and financial tracking using Quickbooks.
Create and execute all marking initiatives, including social media content, email campaigns, print ads and local promotions.
Ensure compliance with licensing and insurance requirements, maintain strong vendor relationships and material sourcing.