Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline

Alicia Lefebvre

Pointe-aux-Trembles,QC

Summary

Being a very resourceful person and looking for a job that will stimulate my senses, I am open to all discoveries and learnings. I am looking for an opportunity to pursue my development while using my skills in my area of expertise and professional experiences. I have a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Assistant Accountant

Entreprise DJM
La Prairie, QC
07.2018 - 08.2019
  • Approval of supplier invoices
  • Account for supplier invoices
  • Filing of documents
  • Reviewed general ledger entries for accuracy and completeness.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
  • Perform other related tasks.

Customer Service Agent

Hypotheca Equipe Lupien
Delson, QC
03.2019 - 05.2019
  • appointment booking and follow-ups
  • Throughout my career with this company, I have carried out the development of the English portion.
  • Having started this work at a young age, I was able to demonstrate my rigor, assiduity, and professionalism to my superiors
  • Managed high-volume of inbound and outbound customer calls.
  • Mentored new employees on procedures and policies to maximize team performance.

Cashier Trainer

Pharmaprix
Brossard, QC
09.2019 - 07.2020
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Sanitized frequented areas and equipment
  • Identified needs of customers promptly and efficiently.

Receptionist and Server

Luko Pizzeria
Saint-Philippe, QC
10.2021 - 05.2022
  • Trained new employees to perform duties.
  • Answered the phone for orders.
  • Served visitors by greeting, welcoming and directing to tables.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Responded to ad hoc duties at end of shift.

Cashier Trainer

Proxim
Boucherville, QC
07.2022 - 06.2023
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Sanitized frequented areas and equipment
  • Performed various related laboratory tasks

Education

High School Diploma -

ÉCOLE SECONDAIRE DE LA MAGDELEINE, La Prairie, QC
06.2019

D.E.C. -

CHAMPLAIN COLLEGE, Saint-Lambert, QC
12.2022

Bachelor of Arts -

UNIVERSITY OF CONCORDIA, Montreal, QC
06.2027

Skills

  • Work Prioritization
  • Analytical Reasoning
  • Flexible Schedule
  • Goal Oriented
  • Staff Training
  • Customer Service
  • Order Taking

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Affiliations

  • Member (2008 - 2018)

Timeline

Cashier Trainer - Proxim
07.2022 - 06.2023
Receptionist and Server - Luko Pizzeria
10.2021 - 05.2022
Cashier Trainer - Pharmaprix
09.2019 - 07.2020
Customer Service Agent - Hypotheca Equipe Lupien
03.2019 - 05.2019
Assistant Accountant - Entreprise DJM
07.2018 - 08.2019
ÉCOLE SECONDAIRE DE LA MAGDELEINE - High School Diploma,
CHAMPLAIN COLLEGE - D.E.C.,
UNIVERSITY OF CONCORDIA - Bachelor of Arts,

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Alicia Lefebvre