ALICIA JONES
Cranbrookl,BC
Summary
Detail-oriented professional with a strong background in office administration and housing management. Proven ability to enhance operational efficiency through effective schedule coordination and project oversight, while maintaining strong tenant relations and communication. Proficient in Microsoft Office Suite and committed to fostering a productive work environment.
Overview
10
10
years of professional experience
Work History
Registry Clerk
Court Services
11.2024 - 07.2025
- Court clerks provide essential administrative supports in courts, managing case files, legal documents, schedules and public interactions to ensure smooth judicial operations.
- Processed court documents and maintained accurate records for legal cases.
- Assisted in managing case files and ensuring compliance with court procedures.
- Coordinated schedules for court hearings and communicated changes to stakeholders.
Housing Manager
Esdilagh First Nation
03.2023 - 10.2024
- Oversaw all aspects of housing management within the community, including setting housing policies, preparing budgets, managing tenant relations, and overseeing new construction and renovation projects.
- Managed housing applications and tenant inquiries for community members.
- Coordinated maintenance requests and ensured timely resolution of issues.
- Oversaw property inspections to maintain housing quality standards.
Care Aide
GR Baker Memorial Hospital
01.2020 - 01.2021
- Supported individuals with daily activities due to age, disability, or health conditions, enhancing their quality of life. Delivered compassionate, professional care through personal assistance, meal preparation, health monitoring, medication management, housekeeping, mobility support, companionship, and transportation.
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas.
Medical Office Assistant
Quesnel Medical
01.2016 - 01.2019
- Managed administrative and clerical tasks to support office operations. Ensuring the smooth operation of the office by handling patient interactions, scheduling appointments, processing insurance claims, drafting patient letters, and drafted doctors' reference letters.
- Managed patient scheduling and appointment coordination efficiently.
- Assisted medical staff with patient intake and documentation processes.
- Handled medical records with confidentiality and attention to detail.
Education
Diploma - First Nations Housing Manager
Vancouver Island University
01-2023
Certificate - Care Aide
College of New Caledonia
Quesnel, BC01-2015
Skills
- court scheduling
- Records maintenance
- Microsoft Office Suite
- Technical Knowledge
- Budget Management
- Organization
- Time Management
- Calendar Management
- Customer Service
- Financial Oversight
- Case Scheduling
- Records management
Timeline
Registry Clerk
Court Services
11.2024 - 07.2025
Housing Manager
Esdilagh First Nation
03.2023 - 10.2024
Care Aide
GR Baker Memorial Hospital
01.2020 - 01.2021
Medical Office Assistant
Quesnel Medical
01.2016 - 01.2019
Diploma - First Nations Housing Manager
Vancouver Island University
Certificate - Care Aide
College of New Caledonia